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ACR Roofing vs Dependable Roofing Inc
Contra Costa Roofing Contractors Comparison · Updated March 2026
Dependable Roofing brings 18 years of licensed experience versus ACR Roofing's 3 years, a meaningful difference for diagnosing problems and handling complications.
| ACR Roofing | Dependable Roofing Inc | |
|---|---|---|
| Rating | ★ 5.0 | ★ 4.9 |
| Years Licensed | 3 years | 18 years |
| License # | 1101075 | 912343 |
| Workers' Comp | ✓ Yes | ✓ Yes |
| Bond Amount | $25,000 | $25,000 |
| Location | Concord, CA | Oakley, CA |
| Website | acrroofingca.com | dependableexperts.com |
Key Differences
What Customers Say
ACR Roofing
ACR Roofing customers emphasize responsive communication, prompt scheduling, and organized execution with attention to cleanliness and documentation.
Dependable Roofing Inc
Dependable Roofing customers highlight professional diagnosis, detail-oriented installation work on components like flashing and vents, and reliability during urgent and complex situations.
Key Takeaway: Dependable's reviews reflect confidence in handling complications and emergencies, while ACR's reviews emphasize operational smoothness and communication on more routine projects.
Customer Reviews
ACR Roofing
I had a great experience with this roofing company in Concord. My house is a bit older, but they really went the extra mile to make all the right upgrades while replacing my shingles. Their team are t...
This is a long overdue review! For those needing a quick review (long review ahead): 5 STARS - great communication, amazing quality work (backed by brokerage and realtor companies), overall great expe...
Wesley from ACR Roof Repair Inc. came over to check out some water damage I had around my skylight. Even though they had a busy schedule with bigger roofing projects, they managed to fit my repair in ...
Dependable Roofing Inc
I'm a contractor and have used Dependable Roofing for 4 projects now including my own home. Fair pricing. Their crews are clean and efficient. The supervision- critical in the roofing trade- is excell...
Excellent quality work. Crew was respectful & cleaned area every day before leaving. Upon start found quite a bit of dry rot & gave a very reasonable quote to replace. Would highly recommend.
Has a boneyard of tiles so I could match the nearly 35 year old tiles on my house! Also the price seems pretty great!
Consider ACR Roofing if...
- ✓ Your project is straightforward—a standard composition roof replacement on a simple gable roof with no history of leaks or structural concerns.
- ✓ You value frequent communication updates and documentation, as ACR's reviews emphasize responsiveness and photo sharing throughout the work.
- ✓ You're working with a tighter budget and want a contractor still building their reputation who may price competitively to grow their portfolio.
- ✓ Your roof is newer and the scope is clear—gutter replacement, skylight swap, or routine maintenance where diagnosis isn't the primary challenge.
Consider Dependable Roofing Inc if...
- ✓ Your roof has ongoing leak issues that have been difficult to trace, requiring experienced diagnosis of flashing, valley, or penetration failures.
- ✓ You're dealing with storm damage or need emergency repairs where quick, confident assessment prevents further interior damage.
- ✓ Your home has complicating factors—steep slopes, flat roof sections, tile roofing, or older construction where hidden dry rot or deck damage is likely.
- ✓ You want a contractor with a long track record who has seen and solved problems like yours hundreds of times and can adapt when unexpected issues arise during tear-off.
Questions to Ask Before Hiring
- → Ask ACR Roofing for references from projects involving older roofs or leak diagnosis, and inquire how they handle unexpected conditions like damaged decking discovered during tear-off.
- → Ask Dependable Roofing about their current crew tenure and whether the same team that handles diagnosis will perform your work.
- → For both, confirm warranty terms on labor and materials, and clarify the process if problems emerge after completion.
- → Ask each contractor what percentage of jobs encounter hidden damage and how change orders are priced and communicated.
The Bottom Line
For most homeowners, Dependable Roofing's 18 years of licensed experience offers meaningfully better protection, particularly if your roof is older, has leak history, or involves any complexity beyond a straightforward replacement. Their track record with storm damage, difficult diagnoses, and challenging roof conditions reflects the pattern recognition you want when things don't go as planned. ACR Roofing is a solid choice if your project is simple and well-defined—a newer roof with clear scope and no history of problems—and you value highly responsive communication. But when stakes are higher or uncertainty exists, experience matters: choose Dependable.
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Frequently Asked Questions
Yes, especially if your project involves diagnosis or complicating factors. An 18-year veteran has seen hundreds of roof failures and knows how to trace hidden leaks, assess borderline deck conditions, and adapt when tear-off reveals unexpected damage. A 3-year contractor may handle straightforward replacements well but has less pattern recognition for complex problems. If your roof is older or has a history of issues, experience becomes your safety margin.
Not necessarily—ACR holds an active license, carries proper insurance, and receives positive feedback for execution and communication. For straightforward projects on simple roof structures without hidden complications, a newer contractor can perform well and may price competitively. The risk is that limited experience means fewer mental reference points when something unexpected appears under the shingles, so ensure your project scope is clear and uncomplicated.
Dependable Roofing's reviews specifically mention storm damage and emergency repairs, and 18 years of experience means faster, more confident diagnosis under pressure. ACR shows strong responsiveness, but emergency situations demand quick pattern recognition to identify the true source of water intrusion. If you're calling during a storm or dealing with active leaks, Dependable's depth of experience is a meaningful advantage.
Neither company's feedback suggests premium or budget positioning—both are described as fair or competitive. ACR may price slightly lower to build market share as a newer business, while Dependable's pricing reflects veteran expertise. The real cost difference will emerge if complications arise: an experienced contractor is more likely to diagnose accurately on the first visit and less likely to encounter surprises that require change orders mid-project.
Looking for the Best?
See our ranked list of top roofing contractors in Contra Costa.
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How We Compare Contractors
License Verification
All license data is sourced from official California CSLB records and verified regularly.
Review Analysis
Customer reviews are aggregated from Google and analyzed to identify patterns in service quality.
Detailed Comparison
We analyze credentials, insurance, experience, and feedback to highlight meaningful differences.
Not all licensed contractors are created equal. While a valid license is the baseline requirement in California, contractors can vary significantly in experience, insurance coverage, and customer satisfaction.
- Experience matters: A contractor with 15+ years of experience has likely encountered and solved problems that newer contractors haven't faced yet.
- Workers' compensation protects you: If a contractor without workers' comp insurance has an employee injured on your property, you could be held liable.
- Reviews reveal patterns: Individual reviews can be misleading, but patterns across many reviews often reveal a contractor's true strengths and weaknesses.
- Bond amounts vary: A contractor's bond provides financial protection if they fail to complete work as agreed. Higher bonds offer more protection.
Taking time to compare contractors on these factors can save you from costly mistakes and help ensure your project is completed by a qualified professional.
Data Sources: License information from California CSLB. Ratings and reviews from Google. Last verified March 12, 2026.
This comparison is based on publicly available information. We recommend getting multiple quotes and verifying all credentials directly before hiring.
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