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Acker Roofing vs Dependable Roofing Inc
Contra Costa Roofing Contractors Comparison · Updated March 2026
Two well-established, fully-insured Contra Costa County roofers with similar capabilities, but Dependable has 6 more years of experience and notably higher owner involvement.
| Acker Roofing | Dependable Roofing Inc | |
|---|---|---|
| Rating | ★ 4.9 | ★ 4.9 |
| Years Licensed | 12 years | 18 years |
| License # | 993338 | 912343 |
| Workers' Comp | ✓ Yes | ✓ Yes |
| Bond Amount | $25,000 | $25,000 |
| Location | Concord, CA | Oakley, CA |
| Website | ackerroofing.com | dependableexperts.com |
Key Differences
What Customers Say
Acker Roofing
Acker customers consistently highlight responsive communication, thorough inspections with clear explanations, and strong coordination capabilities around permits and solar panel logistics.
Dependable Roofing Inc
Dependable customers emphasize punctual, on-time crews, meticulous attention to flashing and ventilation details, and daily cleanup routines with organized supervision.
Key Takeaway: Acker's strength centers on upfront communication and coordination complexity, while Dependable's reputation is built on operational discipline, predictable execution, and owner-level oversight throughout the project.
Customer Reviews
Acker Roofing
They are quick to respond and have work quality they honor the work warranty no questions asked why rain or shine they come to repair
Acker Roofing did a great job of replacing our roof. They listened to my specific needs, found a good solution, and troubleshooted problem areas. They were able to fit us into their schedule and the j...
Dean and Acker came recommended to us by a State Farm insurance agent, and we can see why. Dean quickly turned around a fair quote for roofing our house. Rodigo and his partner worked diligently on ev...
Dependable Roofing Inc
I'm a contractor and have used Dependable Roofing for 4 projects now including my own home. Fair pricing. Their crews are clean and efficient. The supervision- critical in the roofing trade- is excell...
Excellent quality work. Crew was respectful & cleaned area every day before leaving. Upon start found quite a bit of dry rot & gave a very reasonable quote to replace. Would highly recommend.
Has a boneyard of tiles so I could match the nearly 35 year old tiles on my house! Also the price seems pretty great!
Consider Acker Roofing if...
- ✓ You need a contractor experienced in coordinating solar panel removal and reinstallation, as Acker has demonstrated this workflow repeatedly
- ✓ Your project involves navigating permits and municipal inspections, where Acker's coordination strength is a documented asset
- ✓ You value thorough upfront inspections with clear explanations of what's needed and why, a recurring theme in Acker's customer feedback
- ✓ Your home is in or near Concord, making Acker the more locally based option for faster response to callbacks or follow-up needs
Consider Dependable Roofing Inc if...
- ✓ Your roof is older or has a history of issues where Dependable's 18 years of field experience could be critical for diagnosing hidden structural problems
- ✓ You prefer high owner involvement and direct accountability from the top throughout your project timeline
- ✓ You're tackling a steep slope, flat roof, or tile roof where Dependable's experience with challenging roof types is documented
- ✓ On-time arrival and predictable daily schedules matter significantly to you, as punctuality is a standout theme in Dependable's feedback
Questions to Ask Before Hiring
- → Ask Acker how they handle unexpected structural issues discovered mid-project and request references from projects where complications arose
- → Ask Dependable about their typical project supervision model and whether the owner will be present during key phases like tear-off and inspection
- → For either company, ask for a detailed timeline including weather contingencies and how they communicate schedule changes
- → Request references from projects similar in scope and roof type to yours, especially if you have tile, flat sections, or need solar coordination
The Bottom Line
Both companies are solid, fully-insured choices, but Dependable Roofing's 18-year track record, high owner involvement, and reputation for punctuality and detail work give it an edge for most homeowners, especially those with older roofs, complex conditions, or a preference for direct accountability. Choose Acker if your project specifically involves solar panel coordination or complex permitting, where their demonstrated strengths align directly with your needs. Get written estimates from both—they're close enough in capability that the proposal details, timeline, and your gut reaction to their site visit will likely clarify the right fit. Either way, you're choosing between two established, insured contractors with proven performance records.
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Frequently Asked Questions
For a simple composition shingle replacement on a newer home, the gap matters less. But most reroofs on older Contra Costa County homes uncover surprises—dry rot around chimneys, inadequate ventilation, or deck damage—and 18 years of troubleshooting those issues gives Dependable a meaningful edge in diagnosing and solving problems efficiently. If your roof is over 20 years old or has had previous repairs, experience depth becomes more valuable.
Acker has demonstrated coordination with solar companies repeatedly according to customer feedback, making them the stronger choice for this specific logistics challenge. Solar coordination requires scheduling precision and communication between trades that Acker has proven capable of managing. Ask them directly about their solar contractor partnerships and how they protect panels and electrical connections during the roofing work.
High owner involvement typically means faster decision-making when unexpected issues arise, more consistent quality oversight, and a single point of accountability from estimate to warranty. Moderate involvement usually means professional project managers handle day-to-day coordination, which works well for straightforward projects but may add a communication layer during complications. For complex projects or homes with known issues, higher owner involvement often translates to better problem-solving.
You won't know until you get written estimates from both, and pricing often reflects scope differences in how thoroughly each company addresses underlying issues. The better question is value: what's included in prep work, material quality, warranty terms, and how change orders are handled. Both have reputations for transparent pricing, so focus your comparison on scope completeness rather than just the bottom-line number.
Looking for the Best?
See our ranked list of top roofing contractors in Contra Costa.
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How We Compare Contractors
License Verification
All license data is sourced from official California CSLB records and verified regularly.
Review Analysis
Customer reviews are aggregated from Google and analyzed to identify patterns in service quality.
Detailed Comparison
We analyze credentials, insurance, experience, and feedback to highlight meaningful differences.
Not all licensed contractors are created equal. While a valid license is the baseline requirement in California, contractors can vary significantly in experience, insurance coverage, and customer satisfaction.
- Experience matters: A contractor with 15+ years of experience has likely encountered and solved problems that newer contractors haven't faced yet.
- Workers' compensation protects you: If a contractor without workers' comp insurance has an employee injured on your property, you could be held liable.
- Reviews reveal patterns: Individual reviews can be misleading, but patterns across many reviews often reveal a contractor's true strengths and weaknesses.
- Bond amounts vary: A contractor's bond provides financial protection if they fail to complete work as agreed. Higher bonds offer more protection.
Taking time to compare contractors on these factors can save you from costly mistakes and help ensure your project is completed by a qualified professional.
Data Sources: License information from California CSLB. Ratings and reviews from Google. Last verified March 12, 2026.
This comparison is based on publicly available information. We recommend getting multiple quotes and verifying all credentials directly before hiring.
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