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Acker Roofing vs Elliott & Son Roofing
Contra Costa Roofing Contractors Comparison · Updated March 2026
Elliott & Son brings 38 years of field experience versus Acker's 12 years, but Acker handles a broader range of urgent and diagnostic work.
| Acker Roofing | Elliott & Son Roofing | |
|---|---|---|
| Rating | ★ 4.9 | ★ 5.0 |
| Years Licensed | 12 years | 38 years |
| License # | 993338 | 528046 |
| Workers' Comp | ✓ Yes | ✓ Yes |
| Bond Amount | $25,000 | $25,000 |
| Location | Concord, CA | Concord, CA |
| Website | ackerroofing.com | www.elliottandsonroofing.com |
Key Differences
What Customers Say
Acker Roofing
Acker's customers emphasize responsive communication, thorough diagnostic inspections, and successful coordination of complex projects involving permits, solar panels, weather delays, and ancillary repairs.
Elliott & Son Roofing
Elliott & Son's customers highlight professional, timely execution on planned roof installations and gutter work, with several noting repeat use across multiple properties.
Key Takeaway: Acker is consistently called for problem-solving and urgent scenarios requiring diagnosis and adaptation, while Elliott & Son is described executing straightforward, pre-planned installation projects efficiently.
Customer Reviews
Acker Roofing
They are quick to respond and have work quality they honor the work warranty no questions asked why rain or shine they come to repair
Acker Roofing did a great job of replacing our roof. They listened to my specific needs, found a good solution, and troubleshooted problem areas. They were able to fit us into their schedule and the j...
Dean and Acker came recommended to us by a State Farm insurance agent, and we can see why. Dean quickly turned around a fair quote for roofing our house. Rodigo and his partner worked diligently on ev...
Elliott & Son Roofing
They did good work.
I have used Elliott and Son to install roofs on 2 of my homes. They did an excellent job both times. They also installed new gutters and downspouts. They were professional and timely and did quality ...
They provided good price and good service. I will recommend them to my friends.
Consider Acker Roofing if...
- ✓ Your roof problem isn't clearly defined yet—you have leaks, suspect storm damage, or need someone to diagnose issues around chimneys, skylights, or patio tie-ins before quoting a solution.
- ✓ Your project involves coordination with solar installers for panel removal and reinstallation, or you need help navigating permitting and inspection scheduling.
- ✓ You're working around weather constraints or need a contractor comfortable adjusting timelines and communicating proactively when conditions change.
- ✓ You value detailed explanations during inspections and want a contractor who handles ancillary issues like dry rot, attic insulation, or roof cleaning for insurance documentation.
Consider Elliott & Son Roofing if...
- ✓ You're planning a straightforward roof replacement or installation with clear scope and no diagnostic uncertainty—the roof simply needs to be replaced on a predictable timeline.
- ✓ You want a contractor with nearly four decades of field experience, which becomes valuable if complications arise with older roof framing, unusual materials, or structural surprises during tear-off.
- ✓ Your project includes gutter and downspout installation or updates alongside the roofing work, and you prefer one contractor handling both.
- ✓ You prioritize a veteran contractor with repeat customers who describe timely, professional execution on planned projects.
Questions to Ask Before Hiring
- → Ask Acker how they handle mid-project discoveries like unexpected dry rot or structural issues, and whether their 12 years includes experience with your home's roof type and age.
- → Ask Elliott & Son about their diagnostic process if the full extent of damage or needed repairs isn't yet clear, and how they communicate when conditions differ from the initial estimate.
- → Confirm with both contractors how they coordinate scheduling around weather, permit timelines, and any solar panel removal if applicable to your project.
- → Ask both for references from projects similar in scope and complexity to yours, especially if your home is older or the roof system is uncommon.
The Bottom Line
If your roof needs diagnosis, involves coordination complexity, or requires responsive service for storm damage or unclear leaks, Acker Roofing's track record directly matches those needs despite fewer years licensed. Their customers consistently describe thorough inspections, clear communication, and handling multi-trade coordination. If you're planning a straightforward roof replacement with clear scope and value deep field experience for handling any mid-project surprises, Elliott & Son's 38 years and repeat-customer base suggest reliable execution on planned work. For most homeowners facing uncertainty about their roof's condition or needing proactive problem-solving, Acker's demonstrated diagnostic skill and responsive approach make them the safer choice this week.
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Frequently Asked Questions
Longer tenure generally means more exposure to rare complications, unusual roof structures, and hidden damage that only appears once old materials are removed. However, customer feedback for Elliott & Son emphasizes planned installations rather than diagnostic troubleshooting, so ask directly about their process when surprises emerge mid-project and how change orders are communicated.
Yes—Acker's reviews include complete tear-offs and full roof replacements alongside smaller repairs. Their diagnostic skill is an asset even on planned projects, as they're likely to catch underlying issues during the estimate. If you want detailed explanations and proactive identification of concerns, that aligns with their described approach.
Elliott & Son's reviews specifically mention gutter and downspout installation alongside roofing, suggesting they routinely bundle these services. Acker's feedback doesn't reference gutter work, so confirm during your estimate whether they handle it in-house or coordinate with a separate trade.
Acker's customer feedback frequently describes leak troubleshooting, inspections with clear explanations, and recommendations tailored to the actual problem found. This diagnostic and communicative approach is directly relevant when the scope isn't yet certain. Elliott & Son's reviews focus on executing known installation projects rather than investigative assessments.
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How We Compare Contractors
License Verification
All license data is sourced from official California CSLB records and verified regularly.
Review Analysis
Customer reviews are aggregated from Google and analyzed to identify patterns in service quality.
Detailed Comparison
We analyze credentials, insurance, experience, and feedback to highlight meaningful differences.
Not all licensed contractors are created equal. While a valid license is the baseline requirement in California, contractors can vary significantly in experience, insurance coverage, and customer satisfaction.
- Experience matters: A contractor with 15+ years of experience has likely encountered and solved problems that newer contractors haven't faced yet.
- Workers' compensation protects you: If a contractor without workers' comp insurance has an employee injured on your property, you could be held liable.
- Reviews reveal patterns: Individual reviews can be misleading, but patterns across many reviews often reveal a contractor's true strengths and weaknesses.
- Bond amounts vary: A contractor's bond provides financial protection if they fail to complete work as agreed. Higher bonds offer more protection.
Taking time to compare contractors on these factors can save you from costly mistakes and help ensure your project is completed by a qualified professional.
Data Sources: License information from California CSLB. Ratings and reviews from Google. Last verified March 12, 2026.
This comparison is based on publicly available information. We recommend getting multiple quotes and verifying all credentials directly before hiring.
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