Compare Local Pros
Hoppers Plumbing vs Service Now Plumbing
Placer Plumbing Contractors Comparison · Updated March 2026
Both are veteran plumbers with 20+ years experience, but Service Now Plumbing lacks workers compensation insurance, creating liability risk for homeowners.
| Hoppers Plumbing | Service Now Plumbing | |
|---|---|---|
| Rating | ★ 5.0 | ★ 4.4 |
| Years Licensed | 20 years | 26 years |
| License # | 872354 | 779367 |
| Workers' Comp | ✓ Yes | — |
| Bond Amount | $25,000 | $25,000 |
| Location | Auburn, CA | Roseville, CA |
| Website | www.hoppersplumbing.com | — |
Key Differences
What Customers Say
Hoppers Plumbing
Hoppers Plumbing consistently earns praise for thorough communication, detailed explanations of needed work, and expertise handling older home plumbing systems with many repeat customers.
Service Now Plumbing
Service Now Plumbing receives recognition for transparent pricing that matches quotes, professional technicians, and responsive emergency availability including weekends.
Key Takeaway: Hoppers stands out for diagnostic expertise and customer education about complex plumbing issues, while Service Now emphasizes pricing transparency and emergency response speed.
Customer Reviews
Hoppers Plumbing
Hoppers is the best! They are knowledgeable, and provide great service,.
Very positive experience. Responsive, knowledgeable, and the estimate that I received was reasonable for the work required.
Hopper's Plumbing is fantastic! They arrived on time and performed the job flawlessly. Couldn't be happier!
Service Now Plumbing
Ask for Isaacks, the guy is 100% legit, clean, showed up on time, fair priced, quality work and didn't try and pull a fast one.
Jimmy came out and gave a great competitive quote, and that is exactly what they charged, when James came out to do the repairs. Both very professional and great at their job. Thank you both. The s...
It's Saturday and Brian and Anthony came to the rescue. New pipes had to be put in under the kitchen and the crawl space is under my bed in my bedroom. Yes, under the bed. These two were awesome an...
Consider Hoppers Plumbing if...
- ✓ You have an older home that may require diagnostic work to identify hidden plumbing damage or outdated systems that need careful assessment
- ✓ You value detailed communication and want thorough explanations of what work is needed and why before proceeding
- ✓ Workers compensation coverage is important to you to avoid potential liability if someone is injured during your project
- ✓ You prefer working with a family business where owner involvement is high and you're likely to build a relationship for future service needs
Consider Service Now Plumbing if...
- ✓ You need weekend or emergency availability and value fast response times for urgent plumbing failures
- ✓ Transparent upfront pricing that matches final charges is your top priority when selecting a contractor
- ✓ You're willing to verify your homeowner's insurance covers contractor injuries or confirm they've secured workers comp since the review period
- ✓ Your project is straightforward repair work like fixture replacement or leak resolution rather than complex diagnostic assessment
Questions to Ask Before Hiring
- → For Service Now Plumbing: Ask directly whether workers compensation insurance is now in place, and if not, confirm with your homeowner's insurance that you're covered if a worker is injured on your property
- → For both companies: Request references from projects similar to yours, particularly if you have an older home with potential hidden plumbing issues
- → Ask which specific technician or crew will handle your job and how long they've been with the company
The Bottom Line
Hoppers Plumbing is the safer choice for most homeowners, particularly those with older homes or anyone concerned about liability protection. Their workers compensation coverage eliminates a significant risk that Service Now presents, and their documented strength in thorough communication and diagnostic work on aging plumbing systems provides added value. Service Now's lack of workers comp is a legitimate deal-breaker unless you verify coverage is now in place or confirm your homeowner's policy covers contractor injuries. If they've addressed the insurance gap and you need weekend emergency service with transparent pricing, they're worth considering for straightforward repairs.
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Frequently Asked Questions
It's a real liability concern. Without workers comp, if a plumber is injured at your home, your homeowner's insurance may have to cover medical bills and lost wages, potentially raising your premiums. Before hiring Service Now, confirm they now carry coverage or verify your policy protects you. Hoppers eliminates this risk entirely with active workers comp insurance.
Not significantly in this case. Both are veteran contractors with 20+ years of continuous licensure, well past the threshold where experience differences become meaningful. The operational differences in communication style, insurance coverage, and project specialization matter more than the six-year gap between 20 and 26 years.
Hoppers Plumbing shows stronger evidence for this scenario. Customer feedback specifically mentions their expertise with older home plumbing systems, detailed diagnostic assessments, and projects like shower repiping and sewer line work in aging properties. Their thorough communication approach also helps when multiple issues might be discovered during work.
Service Now Plumbing has specific customer mentions of weekend and same-day emergency availability. Hoppers is noted for fast emergency response to backups and overflows, but weekend availability isn't specifically highlighted in their feedback. Ask both companies directly about their current emergency service hours when you call.
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See our ranked list of top plumbing contractors in Placer.
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How We Compare Contractors
License Verification
All license data is sourced from official California CSLB records and verified regularly.
Review Analysis
Customer reviews are aggregated from Google and analyzed to identify patterns in service quality.
Detailed Comparison
We analyze credentials, insurance, experience, and feedback to highlight meaningful differences.
Not all licensed contractors are created equal. While a valid license is the baseline requirement in California, contractors can vary significantly in experience, insurance coverage, and customer satisfaction.
- Experience matters: A contractor with 15+ years of experience has likely encountered and solved problems that newer contractors haven't faced yet.
- Workers' compensation protects you: If a contractor without workers' comp insurance has an employee injured on your property, you could be held liable.
- Reviews reveal patterns: Individual reviews can be misleading, but patterns across many reviews often reveal a contractor's true strengths and weaknesses.
- Bond amounts vary: A contractor's bond provides financial protection if they fail to complete work as agreed. Higher bonds offer more protection.
Taking time to compare contractors on these factors can save you from costly mistakes and help ensure your project is completed by a qualified professional.
Data Sources: License information from California CSLB. Ratings and reviews from Google. Last verified March 13, 2026.
This comparison is based on publicly available information. We recommend getting multiple quotes and verifying all credentials directly before hiring.
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