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Hoppers Plumbing vs New Flow Plumbing
Placer Plumbing Contractors Comparison · Updated March 2026
Hoppers Plumbing brings 20 years of experience versus New Flow's 14 years, offering deeper expertise for older homes with complex plumbing issues.
| Hoppers Plumbing | New Flow Plumbing | |
|---|---|---|
| Rating | ★ 5.0 | ★ 4.9 |
| Years Licensed | 20 years | 14 years |
| License # | 872354 | 974766 |
| Workers' Comp | ✓ Yes | ✓ Yes |
| Bond Amount | $25,000 | $25,000 |
| Location | Auburn, CA | Roseville, CA |
| Website | www.hoppersplumbing.com | plumbersacramento247.com |
Key Differences
What Customers Say
Hoppers Plumbing
Customers consistently highlight thorough communication, detailed explanations of plumbing issues, and long-term relationships with repeat clients who trust Hoppers for multiple projects over years.
New Flow Plumbing
Customers emphasize same-day service, rapid response times often within hours of contact, and appreciation for weekend and after-hours availability during urgent situations.
Key Takeaway: Hoppers builds their reputation on diagnostic thoroughness and expertise with older systems, while New Flow distinguishes itself through operational speed and accessibility for urgent needs.
Customer Reviews
Hoppers Plumbing
Hoppers is the best! They are knowledgeable, and provide great service,.
Very positive experience. Responsive, knowledgeable, and the estimate that I received was reasonable for the work required.
Hopper's Plumbing is fantastic! They arrived on time and performed the job flawlessly. Couldn't be happier!
New Flow Plumbing
Amazing company great people they do the job right and extra a+++
Quick efficient service. Replaced broken toilet in less than an hour! 💪🍻🎉 thanks
I can't say enough good things about New Flow Plumbing ! The same day I reached out, they came and did an exceptional job at a very fair price! It is very rare these days to find a company that is hon...
Consider Hoppers Plumbing if...
- ✓ Your home is older and likely has plumbing infrastructure that requires experienced assessment of hidden issues behind walls or under foundations
- ✓ You value detailed explanations and want a contractor who takes time to walk you through what's happening with your plumbing system
- ✓ You're a repeat customer looking for a long-term plumbing relationship with a veteran contractor who knows your property
- ✓ Your project involves complex repiping or sewer line work where 20 years of pattern recognition matters for diagnosing problems accurately
Consider New Flow Plumbing if...
- ✓ You're facing an urgent plumbing situation and need same-day service or after-hours availability to address the problem quickly
- ✓ Speed of response is your top priority and you want a contractor who can typically arrive within hours of your call
- ✓ You prefer a contractor with a track record for rapid turnaround on both emergency repairs and planned installations
- ✓ You're in the Roseville area and want a contractor with strong local presence in that specific market
Questions to Ask Before Hiring
- → For Hoppers: What's your typical response time for emergency calls compared to scheduled appointments?
- → For New Flow: How do you handle projects in older homes where hidden plumbing issues might emerge during work?
- → For both: Can you provide references from projects similar to mine in terms of scope and property age?
- → For both: What's your approach if you discover additional issues once work begins, and how do you handle pricing adjustments?
The Bottom Line
For most homeowners, Hoppers Plumbing's 20 years of experience offers stronger diagnostic capability and deeper expertise, particularly if your home is older or your plumbing issues are complex. However, if you're facing an urgent situation right now and need someone at your door today, New Flow's operational focus on same-day response makes them the practical choice. Both are properly insured and professionally run, so you're choosing between veteran depth and rapid accessibility rather than between good and bad options.
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Frequently Asked Questions
For straightforward drain clearing or fixture replacement, both contractors have sufficient experience. The experience gap becomes meaningful when diagnosing unusual symptoms, working with older plumbing systems where problems cascade, or handling sewer line issues where hidden complications are common. If your home was built before 1980 or you're addressing recurring problems, Hoppers' additional years provide more diagnostic depth.
New Flow has built their reputation specifically around same-day service and rapid response times, with customers consistently reporting arrival within hours. Hoppers does handle emergency calls with positive feedback, but speed isn't their primary distinguishing feature. If you're currently dealing with an urgent situation, New Flow's operational focus on rapid response gives them the edge.
Both companies receive consistent feedback for fair, transparent pricing that matches initial quotes. Hoppers customers emphasize reasonable pricing for thorough work, while New Flow customers highlight upfront pricing that compares favorably to competitors. Neither shows a pattern of unexpected charges or pricing complaints, so your decision shouldn't hinge on cost differences.
Hoppers Plumbing has specific customer feedback mentioning their knowledge of older plumbing systems and experience with properties requiring shower repiping and infrastructure assessment. Their 20 years of experience means more exposure to the specific challenges of aged galvanized pipes, cast iron sewer lines, and outdated fixture connections. This makes them the stronger choice for homes built before 1990.
Looking for the Best?
See our ranked list of top plumbing contractors in Placer.
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How We Compare Contractors
License Verification
All license data is sourced from official California CSLB records and verified regularly.
Review Analysis
Customer reviews are aggregated from Google and analyzed to identify patterns in service quality.
Detailed Comparison
We analyze credentials, insurance, experience, and feedback to highlight meaningful differences.
Not all licensed contractors are created equal. While a valid license is the baseline requirement in California, contractors can vary significantly in experience, insurance coverage, and customer satisfaction.
- Experience matters: A contractor with 15+ years of experience has likely encountered and solved problems that newer contractors haven't faced yet.
- Workers' compensation protects you: If a contractor without workers' comp insurance has an employee injured on your property, you could be held liable.
- Reviews reveal patterns: Individual reviews can be misleading, but patterns across many reviews often reveal a contractor's true strengths and weaknesses.
- Bond amounts vary: A contractor's bond provides financial protection if they fail to complete work as agreed. Higher bonds offer more protection.
Taking time to compare contractors on these factors can save you from costly mistakes and help ensure your project is completed by a qualified professional.
Data Sources: License information from California CSLB. Ratings and reviews from Google. Last verified March 10, 2026.
This comparison is based on publicly available information. We recommend getting multiple quotes and verifying all credentials directly before hiring.
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