Compare Local Pros
5Th Generation Plumbing vs New Flow Plumbing
Placer Plumbing Contractors Comparison · Updated March 2026
New Flow Plumbing brings five additional years of licensed experience and workers compensation coverage that 5th Generation lacks.
| 5Th Generation Plumbing | New Flow Plumbing | |
|---|---|---|
| Rating | ★ 4.3 | ★ 4.9 |
| Years Licensed | 9 years | 14 years |
| License # | 1028105 | 974766 |
| Workers' Comp | — | ✓ Yes |
| Bond Amount | $25,000 | $25,000 |
| Location | Rocklin, CA | Roseville, CA |
| Website | www.5thgenerationplumbing.com | plumbersacramento247.com |
Key Differences
What Customers Say
5Th Generation Plumbing
Customers emphasize 5th Generation's exceptionally fast emergency response, with some reporting assistance within minutes, alongside consistent punctuality and owner accessibility.
New Flow Plumbing
New Flow customers highlight transparent upfront pricing and thorough explanations of problems, with particular appreciation for honest assessments and responsive communication throughout projects.
Key Takeaway: While both receive praise for speed, New Flow's reviews more frequently mention pricing transparency and educational communication, whereas 5th Generation's focus more on rapid emergency availability and direct owner involvement.
Customer Reviews
5Th Generation Plumbing
Sid and JT were awesome to work with! JT arrived within an hour of my call and had my water service line leak fixed the same day! JT took pictures and videos of the before and after, while explaining ...
David was amazing; he figured out a complex situation that we previously had other plumbers look at. We will now always call 5th Generation Plumbing first for all of our plumbing needs.
great
New Flow Plumbing
Amazing company great people they do the job right and extra a+++
Quick efficient service. Replaced broken toilet in less than an hour! 💪🍻🎉 thanks
I can't say enough good things about New Flow Plumbing ! The same day I reached out, they came and did an exceptional job at a very fair price! It is very rare these days to find a company that is hon...
Consider 5Th Generation Plumbing if...
- ✓ You need emergency plumbing service today and have confirmed your homeowner's insurance provides adequate coverage for contractor injuries on your property
- ✓ Your project is straightforward—fixture installation, basic leak repair, or water heater replacement—where the five-year experience gap is less critical
- ✓ You've received a competitive quote from 5th Generation and appreciate the owner's direct involvement in your specific project
- ✓ You're comfortable accepting the workers comp gap after reviewing your own insurance policy and risk tolerance
Consider New Flow Plumbing if...
- ✓ You want to eliminate potential liability exposure from contractors working on your property, especially for projects requiring multiple visits or crew members
- ✓ Your plumbing problem involves older infrastructure where additional years of diagnostic experience matter—corroded pipes, mysterious leaks, or sewer line issues
- ✓ You prefer working with a more established company that has navigated 14 years of varying market conditions and built institutional knowledge
- ✓ The standard homeowner protections of both licensing and workers compensation insurance are non-negotiable requirements for contractors entering your home
Questions to Ask Before Hiring
- → Ask 5th Generation directly: What happens if a technician is injured on my property, and will my homeowner's insurance become the primary coverage? Can you provide documentation of alternative liability coverage?
- → Ask both companies for references from projects similar to yours, particularly if your home is older or the issue involves infrastructure rather than fixtures
- → Ask how long their current technicians have been with the company and who specifically will be performing your work
The Bottom Line
New Flow Plumbing is the clearer choice for most homeowners because workers compensation insurance protects you from liability exposure, and their additional five years of licensed experience provides greater depth for diagnosing complex problems. Both companies deliver similar customer experiences—fast response, clean work, fair pricing—but New Flow offers these qualities with standard contractor protections in place. Choose 5th Generation only if you've specifically verified your homeowner's insurance covers contractor injuries, received a meaningfully better quote, and your project is straightforward enough that the experience gap doesn't matter.
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Frequently Asked Questions
For straightforward fixture installations or simple leak repairs, the gap matters less—both companies handle these routinely. The experience difference becomes more valuable when problems aren't what they initially appear: a simple leak that reveals corroded pipes, a water heater replacement complicated by outdated venting, or pressure issues stemming from municipal line problems. Fourteen years means more exposure to unusual situations and faster pattern recognition when complications arise.
If a technician is injured on your property and the company lacks workers compensation, your homeowner's insurance may become the primary coverage for their medical bills and lost wages. This could mean a claim on your policy, potential rate increases, and liability exposure if injuries are severe. Before hiring any contractor without workers comp, call your insurance agent to understand your specific policy's coverage and exclusions for contractor injuries.
Customer reviews for both companies consistently report actual same-day service, with many people specifically mentioning arrival within hours of calling for emergencies. This isn't marketing language—it's a documented pattern across numerous customers facing urgent situations. Both companies appear to genuinely prioritize rapid response for plumbing emergencies, including weekends and holidays.
Customer feedback describes both companies as offering fair and competitive pricing, with New Flow specifically praised for transparent upfront quotes. Neither company shows a pattern of complaints about pricing surprises or significant cost differences. For your specific project, get written estimates from both to compare directly, but reviews suggest you're unlikely to see dramatic pricing gaps between them.
Looking for the Best?
See our ranked list of top plumbing contractors in Placer.
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How We Compare Contractors
License Verification
All license data is sourced from official California CSLB records and verified regularly.
Review Analysis
Customer reviews are aggregated from Google and analyzed to identify patterns in service quality.
Detailed Comparison
We analyze credentials, insurance, experience, and feedback to highlight meaningful differences.
Not all licensed contractors are created equal. While a valid license is the baseline requirement in California, contractors can vary significantly in experience, insurance coverage, and customer satisfaction.
- Experience matters: A contractor with 15+ years of experience has likely encountered and solved problems that newer contractors haven't faced yet.
- Workers' compensation protects you: If a contractor without workers' comp insurance has an employee injured on your property, you could be held liable.
- Reviews reveal patterns: Individual reviews can be misleading, but patterns across many reviews often reveal a contractor's true strengths and weaknesses.
- Bond amounts vary: A contractor's bond provides financial protection if they fail to complete work as agreed. Higher bonds offer more protection.
Taking time to compare contractors on these factors can save you from costly mistakes and help ensure your project is completed by a qualified professional.
Data Sources: License information from California CSLB. Ratings and reviews from Google. Last verified March 13, 2026.
This comparison is based on publicly available information. We recommend getting multiple quotes and verifying all credentials directly before hiring.
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