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New Flow Plumbing vs Dependable Rooter And Plumbing
Placer Plumbing Contractors Comparison · Updated March 2026
New Flow Plumbing's 14 years of licensed experience and workers compensation coverage provide stronger contractor protection than Dependable Rooter's profile.
| New Flow Plumbing | Dependable Rooter And Plumbing | |
|---|---|---|
| Rating | ★ 4.9 | ★ 4.8 |
| Years Licensed | 14 years | 10 years |
| License # | 974766 | 1006576 |
| Workers' Comp | ✓ Yes | — |
| Bond Amount | $25,000 | $25,000 |
| Location | Roseville, CA | Roseville, CA |
| Website | plumbersacramento247.com | dependablerooter.com |
Key Differences
What Customers Say
New Flow Plumbing
New Flow Plumbing customers consistently highlight same-day emergency response, upfront pricing transparency, and thorough explanations that make plumbing problems understandable to homeowners.
Dependable Rooter And Plumbing
Dependable Rooter And Plumbing customers emphasize rapid response availability including evenings and weekends, clear option explanations before work begins, and owner Andrew's direct involvement in assessments.
Key Takeaway: Both companies earn nearly identical praise for responsiveness and communication, with the primary distinction being New Flow's emphasis on pricing transparency versus Dependable's focus on owner involvement in service delivery.
Customer Reviews
New Flow Plumbing
Amazing company great people they do the job right and extra a+++
Quick efficient service. Replaced broken toilet in less than an hour! 💪🍻🎉 thanks
I can't say enough good things about New Flow Plumbing ! The same day I reached out, they came and did an exceptional job at a very fair price! It is very rare these days to find a company that is hon...
Dependable Rooter And Plumbing
I had a major sewer problem and Andrew and Tanner responded so quickly - I spoke with Andrew on Thursday and he and Tanner arrived this morning - they were so professional and quick - they were even a...
Andrew and Tanner showed up on time, diagnosed the issue and offered same day repair. They were friendly and knowledgeable and a pleasure to work with.
Andrew and Tanner were amazing! Prompt, knowledgeable and Professional. Will definitely use again
Consider New Flow Plumbing if...
- ✓ You want maximum liability protection, as New Flow's workers compensation coverage shields you from potential injury claims that could otherwise fall to your homeowner's policy
- ✓ Your project involves older plumbing systems where New Flow's 14 years of experience provides more exposure to diagnosing hidden corrosion, outdated materials, or code compliance issues
- ✓ You're planning complex work like full sewer line replacement where additional years of pattern recognition help anticipate complications before they become costly surprises
- ✓ You prefer the peace of mind that comes with a contractor carrying full insurance documentation
Consider Dependable Rooter And Plumbing if...
- ✓ You've confirmed your homeowner's insurance provides adequate coverage for contractor injuries and you're comfortable with that risk exposure
- ✓ You value Dependable Rooter's strong customer feedback and want to work with their specific team based on referrals or previous positive experiences
- ✓ Your project is straightforward (drain clearing, fixture replacement, standard water heater installation) where 10 years of experience is fully sufficient
- ✓ You plan to verify their current insurance status directly, as coverage situations can change and may not reflect the most current documentation
Questions to Ask Before Hiring
- → Ask Dependable Rooter directly about workers compensation coverage status and request proof of current insurance, as situations can change; if they still lack it, confirm your homeowner's policy covers contractor injuries on your property
- → Ask both companies for references from projects similar to yours in age and scope, particularly if your home has plumbing systems older than 30 years
- → Ask about warranty coverage on both labor and materials, and how they handle callbacks if issues arise after project completion
- → Ask how long their current service technicians have been with the company to gauge crew stability and experience continuity
The Bottom Line
New Flow Plumbing is the safer choice for most homeowners because workers compensation coverage protects you from significant liability exposure, and their 14 years of licensed experience provides a meaningful edge for complex diagnostics. Dependable Rooter offers comparable service quality and may be appropriate if you've verified your homeowner's insurance covers contractor injuries and your project is straightforward. For emergency repairs, complex work on older systems, or if you want maximum contractor protection, New Flow's credentials make it the clearer choice. Contact your insurance agent before deciding if workers comp is a deciding factor for your situation.
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Frequently Asked Questions
Even on simple repairs, a plumber can slip on wet flooring, injure their back moving a water heater, or get hurt accessing a crawl space. Without workers comp, you could face a lawsuit seeking medical expenses and lost wages. The risk exists on every service call, regardless of project size.
For straightforward repairs, probably not—both companies have handled thousands of service calls. For complex diagnostics involving older homes, sewer line issues, or situations where problems aren't obvious, those additional four years represent more exposure to unusual configurations and hidden complications that experience helps identify before they escalate.
Yes, customer feedback is remarkably similar for both. They share nearly identical strengths: same-day availability, clear communication, transparent pricing, professional service, and high owner involvement. The meaningful differences are in contractor protection credentials rather than service delivery patterns.
Not without understanding your exposure. Call your homeowner's insurance agent first to confirm whether contractor injuries are covered under your policy and what your deductible would be. If you lack coverage or have a high deductible, the workers comp difference becomes a major factor even if Dependable Rooter quotes lower.
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See our ranked list of top plumbing contractors in Placer.
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How We Compare Contractors
License Verification
All license data is sourced from official California CSLB records and verified regularly.
Review Analysis
Customer reviews are aggregated from Google and analyzed to identify patterns in service quality.
Detailed Comparison
We analyze credentials, insurance, experience, and feedback to highlight meaningful differences.
Not all licensed contractors are created equal. While a valid license is the baseline requirement in California, contractors can vary significantly in experience, insurance coverage, and customer satisfaction.
- Experience matters: A contractor with 15+ years of experience has likely encountered and solved problems that newer contractors haven't faced yet.
- Workers' compensation protects you: If a contractor without workers' comp insurance has an employee injured on your property, you could be held liable.
- Reviews reveal patterns: Individual reviews can be misleading, but patterns across many reviews often reveal a contractor's true strengths and weaknesses.
- Bond amounts vary: A contractor's bond provides financial protection if they fail to complete work as agreed. Higher bonds offer more protection.
Taking time to compare contractors on these factors can save you from costly mistakes and help ensure your project is completed by a qualified professional.
Data Sources: License information from California CSLB. Ratings and reviews from Google. Last verified March 10, 2026.
This comparison is based on publicly available information. We recommend getting multiple quotes and verifying all credentials directly before hiring.
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