Done Right Heating And Air vs Matson Mechanical
Placer HVAC Contractors Comparison · Updated March 2026
Done Right Heating And Air brings significantly more experience (16 years vs 9 years) and demonstrates broader technical expertise across complex HVAC installations.
| Done Right Heating And Air | Matson Mechanical | |
|---|---|---|
| Rating | ★ 4.9 | ★ 5.0 |
| Years Licensed | 16 years | 9 years |
| License # | 943874 | 1024061 |
| Workers' Comp | ✓ Yes | ✓ Yes |
| Bond Amount | $25,000 | $25,000 |
| Location | Auburn, CA | Roseville, CA |
| Website | donerightheatingair.com | matsonmechanicalservices.com |
Key Differences
What Customers Say
Done Right Heating And Air
Customers consistently praise Done Right for thorough diagnostics, taking time to explain problems in detail, and providing honest assessments with measurements and comparisons that educate homeowners about their HVAC systems.
Matson Mechanical
Matson Mechanical receives recognition for quick response times and early arrival to address urgent equipment failures, successfully restoring AC and refrigeration functionality during critical periods.
Key Takeaway: Done Right's feedback emphasizes educational service and handling complex installations including ductwork, while Matson's reviews focus exclusively on rapid response for repair calls without mention of installation work or diagnostic depth.
Customer Reviews
Done Right Heating And Air
Nice guys, goid work, local, installed the new unit BEFORE payment. I was pulling a loan to cover the cost and the installed a 10k plus new heat pump/air conditioner and waited 10 days for payment. N...
Excellent prompt clean heater working great
Sanad worked efficiently and kindly to solve our issue. Also showed up on time & was very courteous to our tenants. Most of all, got the furnace up & running in time for winter. Huge thank you to S...
Matson Mechanical
Family, friends and followers- it's the ac/ fridge malfunction season. I highly recommend Matson commercial ! They literally came out bright and early and serviced my units and got me back in the safe...
Consider Done Right Heating And Air if...
- ✓ Your HVAC system needs replacement or you're facing a major installation project involving ductwork, where 16 years of experience navigating complications provides meaningful protection against costly mistakes.
- ✓ You value thorough diagnostics and want a technician who will take time to explain system conditions, compare options, and help you understand what's actually wrong rather than rushing to a quick fix.
- ✓ Your home has an older system or you suspect problems beyond the obvious symptoms, where veteran-level troubleshooting skills matter for identifying root causes.
- ✓ You need a contractor experienced across the full range of HVAC services including heat pumps, furnaces, and complete system evaluations, not just repairs.
Consider Matson Mechanical if...
- ✓ You're facing an urgent AC or refrigeration failure during peak season and need someone who can respond quickly and arrive early to restore functionality fast.
- ✓ Your project is a straightforward repair rather than a complex installation, and Matson's 9 years provides sufficient experience for the work at hand.
- ✓ You're located closer to Roseville rather than Auburn and want a contractor based in your immediate area.
Questions to Ask Before Hiring
- → Ask Done Right for references from recent system replacement projects similar to yours, particularly if ductwork is involved, to confirm their installation quality matches their diagnostic reputation.
- → Ask Matson Mechanical about their experience with complex installations and system replacements if your project goes beyond repair work, since customer feedback focuses exclusively on repair calls.
- → For either company, confirm warranty terms on parts and labor, and ask how they handle callbacks if issues arise after installation or repair work.
The Bottom Line
For most homeowners facing significant HVAC decisions, Done Right Heating And Air represents the stronger choice. Their 16 years of experience, proven track record with complex installations including ductwork, and consistent reputation for thorough diagnostics and customer education provide meaningful advantages over Matson Mechanical's 9-year profile. If you're replacing a system, dealing with an older home, or want detailed explanations of what's wrong, Done Right's veteran-level expertise justifies their selection. Choose Matson Mechanical if your need is straightforward AC or refrigeration repair and you prioritize rapid response, or if you're located closer to Roseville. Both maintain proper insurance and bonding, but Done Right's broader capabilities and deeper experience make them the safer bet for complex projects and diagnostic challenges.
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Frequently Asked Questions
For a straightforward repair, both contractors have sufficient experience. However, if your furnace issue turns out to involve hidden problems—corroded heat exchangers, undersized ductwork, or ventilation code violations—Done Right's additional 7 years provides deeper diagnostic skills to identify these complications. Customer feedback confirms Done Right technicians spend more time on thorough evaluations, which matters when the initial symptom might mask a bigger issue.
Both companies show strong responsiveness in customer feedback. Matson Mechanical's reviews specifically highlight early arrival times for urgent equipment failures, suggesting they prioritize emergency calls effectively. Done Right also receives praise for fast scheduling, though their reviews emphasize the thoroughness of service over speed alone. For a genuine emergency, either should respond promptly, but Matson's feedback patterns lean slightly more toward rapid response.
Done Right Heating And Air shows clear evidence of handling complete system replacements including ductwork installation, with customers specifically mentioning these complex projects in reviews. Matson Mechanical's customer feedback focuses exclusively on repair work for AC and refrigeration systems, with no mention of full-system installations. For a major replacement project, Done Right's proven track record in this area provides substantially more confidence.
Customer feedback reveals a notable difference here. Done Right receives repeated mentions of technicians taking significant time to explain problems, provide detailed diagnostics, perform measurements, and offer honest assessments that help customers understand their systems. Matson's reviews focus on response speed and successfully fixing problems, but don't highlight the educational aspect of service calls. If understanding your system and options matters to you, Done Right shows a stronger pattern in this area.
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How We Compare Contractors
License Verification
All license data is sourced from official California CSLB records and verified regularly.
Review Analysis
Customer reviews are aggregated from Google and analyzed to identify patterns in service quality.
Detailed Comparison
We analyze credentials, insurance, experience, and feedback to highlight meaningful differences.
Not all licensed contractors are created equal. While a valid license is the baseline requirement in California, contractors can vary significantly in experience, insurance coverage, and customer satisfaction.
- Experience matters: A contractor with 15+ years of experience has likely encountered and solved problems that newer contractors haven't faced yet.
- Workers' compensation protects you: If a contractor without workers' comp insurance has an employee injured on your property, you could be held liable.
- Reviews reveal patterns: Individual reviews can be misleading, but patterns across many reviews often reveal a contractor's true strengths and weaknesses.
- Bond amounts vary: A contractor's bond provides financial protection if they fail to complete work as agreed. Higher bonds offer more protection.
Taking time to compare contractors on these factors can save you from costly mistakes and help ensure your project is completed by a qualified professional.
Data Sources: License information from California CSLB. Ratings and reviews from Google. Last verified March 13, 2026.
This comparison is based on publicly available information. We recommend getting multiple quotes and verifying all credentials directly before hiring.
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