Done Right Heating And Air vs Forster Heating
Placer HVAC Contractors Comparison · Updated March 2026
Forster Heating's 39 years of licensed experience significantly outpaces Done Right's 16 years, with customer feedback showing a stronger repair-first approach versus replacement recommendations.
| Done Right Heating And Air | Forster Heating | |
|---|---|---|
| Rating | ★ 4.9 | ★ 4.9 |
| Years Licensed | 16 years | 39 years |
| License # | 943874 | 501585 |
| Workers' Comp | ✓ Yes | ✓ Yes |
| Bond Amount | $25,000 | $25,000 |
| Location | Auburn, CA | Auburn, CA |
| Website | donerightheatingair.com | www.forsterheating.com |
Key Differences
What Customers Say
Done Right Heating And Air
Customers consistently praise Done Right's educational approach, with technicians taking significant time to explain problems, provide detailed measurements, and help homeowners understand their HVAC systems through thorough diagnostics.
Forster Heating
Forster Heating customers repeatedly highlight the company's repair-first philosophy and diagnostic persistence, with multiple accounts of technicians successfully fixing systems that other contractors wanted to replace and tracking down intermittent issues across multiple visits.
Key Takeaway: While Done Right focuses on educating customers about their options, Forster demonstrates a documented commitment to exhausting repair possibilities before recommending replacement, with customer feedback specifically crediting them for saving money through skilled repairs.
Customer Reviews
Done Right Heating And Air
Nice guys, goid work, local, installed the new unit BEFORE payment. I was pulling a loan to cover the cost and the installed a 10k plus new heat pump/air conditioner and waited 10 days for payment. N...
Excellent prompt clean heater working great
Sanad worked efficiently and kindly to solve our issue. Also showed up on time & was very courteous to our tenants. Most of all, got the furnace up & running in time for winter. Huge thank you to S...
Forster Heating
Adam was our technician today for our routine maintenance. He was thorough, timely and friendly! Forster Heating gets another âï¸âï¸âï¸âï¸âï¸!!
They were prompt and professional.... Thanks
I had an intermittent heater problem and technician came out twice to solve the problem and at a reasonable price. So grateful he persisted in tracking down the problem. Great friendly service.
Consider Done Right Heating And Air if...
- ✓ Your HVAC issue is straightforward and you value a technician who takes time to educate you about your system's condition with measurements and detailed explanations
- ✓ You're comparing repair versus replacement options and want thorough diagnostics that help you understand the tradeoffs without a predetermined bias
- ✓ You need emergency repair service with fast response times and appreciate professional, courteous technicians who arrive within scheduled windows
- ✓ You own rental properties and need a reliable contractor who handles routine maintenance and repairs efficiently across multiple units
Consider Forster Heating if...
- ✓ Your system has an intermittent or hard-to-diagnose problem that requires persistent troubleshooting across multiple visits to identify the root cause
- ✓ You're concerned about being sold an unnecessary system replacement when repair might be viable, and you want a contractor with a documented repair-first philosophy
- ✓ Your home has an older HVAC system or unusual configuration where deep experience diagnosing hidden issues and working with legacy equipment matters significantly
- ✓ You value long-term contractor relationships and want to work with a company that has maintained customer connections spanning decades in the Auburn community
Questions to Ask Before Hiring
- → Ask Forster Heating for specific examples of how they've repaired systems similar to yours rather than replacing them, and what factors determine their repair-versus-replacement recommendations
- → Ask Done Right about their technicians' experience levels with your specific system type and how they approach intermittent problems that may require multiple diagnostic visits
- → Request references from both companies for projects matching your system age and complexity, particularly if you have an older or commercial system
The Bottom Line
Forster Heating holds clear advantages for most homeowners: 39 years of licensed experience versus 16, documented expertise diagnosing difficult intermittent problems, and a proven repair-first approach that has saved customers from unnecessary replacements. If your system has a puzzling issue, you're worried about being oversold, or you have an older home with potential complications, Forster's additional two decades of experience provides meaningful protection. Choose Done Right if Forster's availability doesn't work for your timeline or if you specifically value their educational communication style for a straightforward repair or installation. Both carry proper insurance and bonds, but when experience levels differ this substantially, the deeper expertise typically justifies choosing the more seasoned contractor.
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Frequently Asked Questions
For straightforward repairs on newer systems, both companies have sufficient experience to handle the work competently. The experience gap becomes meaningful when diagnosing intermittent issues, working with older systems, or determining whether repair or replacement makes financial sense. Forster's nearly four decades means they've seen failure patterns and repair solutions that a 16-year contractor simply hasn't encountered yet.
Customer feedback for Done Right emphasizes educational explanations and honest assessments, but doesn't show the same repair-first pattern that Forster customers specifically mention. This doesn't mean Done Right pushes replacements inappropriately, but if avoiding replacement sales pressure is your primary concern, Forster has more explicit customer validation on this point.
Forster Heating receives specific customer praise for persistent troubleshooting of intermittent issues across multiple visits, with their 39 years of experience providing deeper pattern recognition for unusual problems. If your issue has stumped other contractors or only occurs occasionally, Forster's diagnostic track record and willingness to return multiple times gives them an edge.
Both companies receive customer feedback about fast scheduling and quick response times. Done Right specifically highlights emergency repair services in their description, while Forster's feedback emphasizes responsive scheduling overall. For emergency situations, either should be capable, though you should ask about their specific after-hours availability and response time guarantees when you call.
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How We Compare Contractors
License Verification
All license data is sourced from official California CSLB records and verified regularly.
Review Analysis
Customer reviews are aggregated from Google and analyzed to identify patterns in service quality.
Detailed Comparison
We analyze credentials, insurance, experience, and feedback to highlight meaningful differences.
Not all licensed contractors are created equal. While a valid license is the baseline requirement in California, contractors can vary significantly in experience, insurance coverage, and customer satisfaction.
- Experience matters: A contractor with 15+ years of experience has likely encountered and solved problems that newer contractors haven't faced yet.
- Workers' compensation protects you: If a contractor without workers' comp insurance has an employee injured on your property, you could be held liable.
- Reviews reveal patterns: Individual reviews can be misleading, but patterns across many reviews often reveal a contractor's true strengths and weaknesses.
- Bond amounts vary: A contractor's bond provides financial protection if they fail to complete work as agreed. Higher bonds offer more protection.
Taking time to compare contractors on these factors can save you from costly mistakes and help ensure your project is completed by a qualified professional.
Data Sources: License information from California CSLB. Ratings and reviews from Google. Last verified March 12, 2026.
This comparison is based on publicly available information. We recommend getting multiple quotes and verifying all credentials directly before hiring.
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