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Got Watts? vs Synergy 768

Contra Costa Solar Contractors Comparison · Updated March 2026

Quick Verdict

Both contractors share identical licensing credentials and experience levels, but differ significantly in communication reliability and owner involvement style.

Got Watts?: Established Pleasant Hill electrical contractor known for transparent pricing, detailed communication, and no-pressure sales approach across solar, battery, and electrical projects.
Synergy 768: Established Brentwood solar and electrical contractor with high owner involvement and on-budget delivery, though some customers report administrative follow-through gaps.
Note: Synergy 768 has documented concerns about communication responsiveness and follow-through on administrative tasks like rebate paperwork.
Got Watts? Synergy 768
Rating 4.9 4.3
Years Licensed 12 years 12 years
License # 985920 994847
Workers' Comp ✓ Yes ✓ Yes
Bond Amount $25,000 $25,000
Location Pleasant Hill, CA Brentwood, CA
Website www.gotwatts.com synergy768.com

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Key Differences

The most significant difference between these contractors lies in their customer experience patterns rather than their credentials. Got Watts consistently receives feedback about detailed proposals, transparent pricing discussions, and regular project updates throughout installation. Their no-pressure sales approach and willingness to provide multiple design options reflects a customer-first methodology. Synergy 768 features high owner involvement with Ed Cotas directly handling consultations, which some homeowners value for technical expertise access. However, multiple customers specifically note concerns about communication responsiveness and follow-through on administrative tasks, particularly rebate paperwork that can affect your project's final cost. Both companies complete projects on schedule and handle permitting coordination, but Got Watts demonstrates more reliable communication throughout the entire process from proposal through completion. For projects where you'll need ongoing updates and responsive communication, this distinction becomes practically important.

What Customers Say

Got Watts?

Got Watts customers consistently praise transparent pricing, detailed communication throughout projects, and professional installation quality with no-pressure sales approach.

Synergy 768

Synergy 768 customers value on-schedule and on-budget completion with high owner involvement, but some specifically note concerns about administrative follow-through and communication responsiveness.

Key Takeaway: Got Watts shows consistent reliability in communication and administrative tasks throughout the project lifecycle, while Synergy 768 has documented gaps in responsiveness and paperwork follow-through despite delivering completed installations on time and budget.

Customer Reviews

Got Watts?

Jan 2026

Got watts is incredible. Dont hesitate. Eric is so professional and experienced. They are meticulous about safety and quality and were on time had all the parts and even dealt with permits!!! They com...

Dec 2025

Got Watts continues to do amazing work for us. They're prompt, attentive, and do high quality work. We originally had them install a large solar array and a couple of batteries for us. We recently had...

Dec 2025

I reached out to GotWatts about adding solar panels to my home. They gave me several solid options and clearly explained efficiency, ROI, and cost. Their transparency was refreshing, and their pricing...

Synergy 768

Jan 2026

Synergy 768 executed a very nice design for an expansion of our existing solar/battery system. Other companies had expressed doubt that the system could be expanded. After the plans were approved, the...

Sep 2025

Ed Cotas and the Synergy 768 team performed professionally and punctually in installing the solar panel system at our home. They have been ready and available to answer any questions we have had. I w...

Aug 2025

Synergy did a great job with a complicated ground mount solar system for me. They took care of everything including permits, PG&E, batteries and training !

Consider Got Watts? if...

  • You want detailed proposals with multiple design options before committing, especially if you're comparing different solar system configurations or battery sizing approaches.
  • Communication consistency matters to you throughout planning, permitting, and installation phases, particularly if you're coordinating around your schedule or managing a complex home project timeline.
  • You prefer a no-pressure sales environment where you can evaluate options without feeling rushed into decisions on expensive solar or electrical upgrades.
  • You anticipate returning for additional work like system expansions or electrical upgrades, given their track record with repeat customers.
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Consider Synergy 768 if...

  • Direct owner involvement in technical consultations is a priority, and you value having Ed Cotas personally explain system design and installation details.
  • Your project is straightforward solar, battery, or EV charging installation where on-schedule, on-budget completion is the primary concern.
  • You're located in or near Brentwood and prefer a contractor based closer to your property.
  • You're prepared to actively follow up on administrative items like rebate paperwork rather than expecting the contractor to fully manage those details.
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Questions to Ask Before Hiring

  • Ask Synergy 768 specifically how they handle rebate paperwork and utility incentive applications, and whether they provide documentation tracking throughout the process.
  • Ask both companies for references from projects completed in the past six months to verify current performance matches their established patterns.
  • Clarify communication protocols: who will be your point of contact during installation, and what response timeframe should you expect for questions or concerns?
  • Ask about warranty service responsiveness, since solar systems require long-term support for equipment issues or system performance concerns.

The Bottom Line

Despite identical licensing credentials and experience levels, Got Watts demonstrates clearer advantages for most homeowners through consistent communication, detailed proposals, and reliable administrative follow-through. Synergy 768's documented concerns about responsiveness and rebate paperwork represent real risks when you're managing a major investment. If you specifically value high owner involvement and are comfortable proactively managing administrative details yourself, Synergy 768 remains viable. For most situations where you want transparent pricing, regular updates, and reliable project communication from proposal through completion, Got Watts presents the safer choice based on customer experience patterns.

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Frequently Asked Questions

Focus on the customer experience differences. Got Watts demonstrates more consistent communication and administrative follow-through, while Synergy 768 offers higher owner involvement but has documented concerns about responsiveness. If reliable communication throughout your project matters more than direct owner access, Got Watts has the clearer track record. If you specifically value having the owner personally involved in technical decisions, Synergy 768 may fit better despite the administrative concerns.

Several customers specifically mentioned issues with rebate paperwork and communication responsiveness. For solar projects, rebates can represent thousands of dollars in savings, and delayed or incomplete paperwork directly affects your bottom line. This suggests you'd need to be more proactive in tracking administrative tasks yourself rather than relying on the contractor to manage them. Ask Synergy 768 directly how they've addressed these concerns.

Both serve Contra Costa County broadly, so either can handle your project regardless of which is closer. Location becomes relevant mainly for service calls or warranty work years down the road. Companies closer to you may respond faster for troubleshooting, but communication reliability and responsiveness matter more than geographic proximity for ongoing support.

Both handle these multi-component projects regularly. Got Watts receives specific feedback about providing multiple design options and detailed proposals, which helps when configuring complex systems with various equipment choices. Synergy 768's high owner involvement means direct technical expertise access during planning. For design flexibility and communication throughout implementation, Got Watts shows stronger patterns. For direct owner technical consultation, Synergy 768 offers more access to Ed Cotas personally.

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How We Compare Contractors

License Verification

All license data is sourced from official California CSLB records and verified regularly.

Review Analysis

Customer reviews are aggregated from Google and analyzed to identify patterns in service quality.

Detailed Comparison

We analyze credentials, insurance, experience, and feedback to highlight meaningful differences.

Not all licensed contractors are created equal. While a valid license is the baseline requirement in California, contractors can vary significantly in experience, insurance coverage, and customer satisfaction.

  • Experience matters: A contractor with 15+ years of experience has likely encountered and solved problems that newer contractors haven't faced yet.
  • Workers' compensation protects you: If a contractor without workers' comp insurance has an employee injured on your property, you could be held liable.
  • Reviews reveal patterns: Individual reviews can be misleading, but patterns across many reviews often reveal a contractor's true strengths and weaknesses.
  • Bond amounts vary: A contractor's bond provides financial protection if they fail to complete work as agreed. Higher bonds offer more protection.

Taking time to compare contractors on these factors can save you from costly mistakes and help ensure your project is completed by a qualified professional.

Data Sources: License information from California CSLB. Ratings and reviews from Google. Last verified March 13, 2026.

This comparison is based on publicly available information. We recommend getting multiple quotes and verifying all credentials directly before hiring.

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