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ARS Roofing & Gutters vs Capstone Roofing Inc
Sonoma Roofing Contractors Comparison · Updated March 2026
Both are veteran Santa Rosa roofers with similar credentials, but Capstone's 34 years of licensing edges ARS's 22 years while ARS shows stronger owner involvement and inspection focus.
| ARS Roofing & Gutters | Capstone Roofing Inc | |
|---|---|---|
| Rating | ★ 4.7 | ★ 4.9 |
| Years Licensed | 22 years | 34 years |
| License # | 837618 | 629383 |
| Workers' Comp | ✓ Yes | ✓ Yes |
| Bond Amount | $25,000 | $25,000 |
| Location | Santa Rosa, CA | Santa Rosa, CA |
| Website | www.arsroofing.com | www.capstoneroofing.biz |
Key Differences
What Customers Say
ARS Roofing & Gutters
Customers consistently highlight ARS's detailed inspections, conservative recommendations including repairs over replacement when appropriate, and high owner involvement throughout projects.
Capstone Roofing Inc
Customers emphasize Capstone's efficiency with frequent one-day completions and organized workflow, though some reviews mention post-installation leak and damage concerns on larger or multi-unit projects.
Key Takeaway: ARS shows a pattern of repeat customers and referrals with no post-installation concerns mentioned, while Capstone trades thorough evaluation for speed with some quality control issues appearing on more complex projects.
Customer Reviews
ARS Roofing & Gutters
ARS spoke with me on Christmas morning and had a crew out to us the following morning to inspect a roof leak. They discovered that a recent gutter cleaning we had done by another company did not do a ...
We had such an amazing experience with Letitia and the ARS Roofing & Gutters team! Our roof needed repairs prior to a solar installation-and they made what could be a super stressful situation seem se...
ARS replaced our 30-year-old roof. The quote and estimate process was clear and detailed and thorough. When the start date arrived, the entire team was cheerful and communcative and ernest. The forema...
Capstone Roofing Inc
These guys are amazing. They replaced the roof in one day and price was very competitive. The crew was so nice. I recommend them and would hire them again.
When I needed a new roof recently, I first turned to Capstone Roofing for an estimate. My husband and I had a new roof installed on our former home in 2001 by Capstone. Our experiences with the owner,...
The Capstone did a great job and finished in just one day! They even did some nice follow up for us by cleaning up our rain gutters.
Consider ARS Roofing & Gutters if...
- ✓ Your roof is older or complex and you want a thorough diagnostic inspection before committing to a full replacement, especially if repairs or targeted maintenance might extend its life
- ✓ You value high owner involvement and detailed communication throughout the project, with someone who will explain options and trade-offs specific to your situation
- ✓ You're coordinating roofing work with insurance requirements or solar installation and need a contractor experienced in navigating those evaluations and timing considerations
- ✓ You prioritize a track record of repeat customers and referrals over the fastest possible completion timeline
Consider Capstone Roofing Inc if...
- ✓ You need your roof replaced quickly due to weather concerns or a tight deadline, and one-day completion is important to minimize disruption
- ✓ You have a straightforward residential reroof on a single-family home rather than a complex multi-unit or commercial property
- ✓ You value Capstone's additional 12 years of licensing experience for potential hidden issues in very old roof systems
- ✓ Your project timeline is constrained by an upcoming solar installation or rainy season and you need a crew that can mobilize and finish fast
Questions to Ask Before Hiring
- → For Capstone: Ask specifically about their quality control process on completion and what warranty support looks like if issues arise after installation, given mentions of post-installation concerns on larger projects
- → For ARS: Ask about typical project timelines from estimate to completion if you're working under weather or coordination deadlines, since their thorough approach may mean longer scheduling
- → For both: Request references from projects similar to yours in size and complexity, and ask how they handle unexpected discoveries like rotted wood or structural issues once work begins
The Bottom Line
Both companies are properly credentialed veteran contractors capable of handling residential roofing well. Choose Capstone if you need fast completion on a straightforward single-family reroof and value their additional years of licensing experience, but ask specifically about warranty support and quality control given post-installation feedback on larger projects. Choose ARS if you want thorough inspections with high owner involvement, appreciate a conservative approach that recommends repairs when appropriate, or have a complex older roof where detailed evaluation matters more than speed. For most homeowners facing standard residential reroofing, ARS's combination of detailed communication, strong repeat customer pattern, and absence of post-installation concerns makes it the safer choice this week.
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Frequently Asked Questions
For straightforward residential reroofs, both companies have more than enough experience. The difference becomes more relevant if you have an unusual roof configuration, very old construction, or persistent leak issues that have stumped others—situations where Capstone's 34 years of institutional knowledge diagnosing hidden problems may provide an edge. For standard replacements, ARS's 22 years is fully sufficient.
Capstone's reviews consistently mention one-day completions, suggesting they run larger crews or have optimized workflows for efficiency. This speed is advantageous when weather is approaching or you need minimal disruption, but make sure to ask about their quality control process given that some reviews mention post-installation issues. Fast completion is valuable, but only if the work holds up.
The pattern across ARS reviews suggests the opposite—customers appreciate being told when a full replacement isn't necessary yet, which builds long-term trust and explains the high number of repeat customers and referrals mentioned. This conservative approach can save you money now, though you should still ask for a clear timeline of when replacement will become necessary to plan accordingly.
The concerns appear concentrated on larger or multi-unit projects rather than standard residential homes. If your project is a straightforward single-family reroof, this is less concerning, but you should still ask Capstone directly about their warranty process and how they handle callbacks. For multi-unit or commercial work, ask for specific references from similar projects and details on their quality assurance process.
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How We Compare Contractors
License Verification
All license data is sourced from official California CSLB records and verified regularly.
Review Analysis
Customer reviews are aggregated from Google and analyzed to identify patterns in service quality.
Detailed Comparison
We analyze credentials, insurance, experience, and feedback to highlight meaningful differences.
Not all licensed contractors are created equal. While a valid license is the baseline requirement in California, contractors can vary significantly in experience, insurance coverage, and customer satisfaction.
- Experience matters: A contractor with 15+ years of experience has likely encountered and solved problems that newer contractors haven't faced yet.
- Workers' compensation protects you: If a contractor without workers' comp insurance has an employee injured on your property, you could be held liable.
- Reviews reveal patterns: Individual reviews can be misleading, but patterns across many reviews often reveal a contractor's true strengths and weaknesses.
- Bond amounts vary: A contractor's bond provides financial protection if they fail to complete work as agreed. Higher bonds offer more protection.
Taking time to compare contractors on these factors can save you from costly mistakes and help ensure your project is completed by a qualified professional.
Data Sources: License information from California CSLB. Ratings and reviews from Google. Last verified March 13, 2026.
This comparison is based on publicly available information. We recommend getting multiple quotes and verifying all credentials directly before hiring.
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