Advanced Roofing Services Inc vs Star Waterproofing and Roofing

Advanced Roofing Services Inc is based in Alameda (Alameda County) and has been licensed for 28 years with an active license. Its described focus is roofing-related installations and repairs, positioned to support residential roofing needs in its local service area. Customer feedback summarized for this company frequently mentions friendly interactions, strong communication during roofing work, responsiveness, and satisfaction with completed roof installations. However, the same summary also notes that communication and customer service can be inconsistent for some customers, with a portion reporting dissatisfaction with how interactions were handled.

Star Waterproofing and Roofing is based in Walnut Creek (Contra Costa County) and has been licensed for 8 years with an active license. Like Company A, it carries workers’ compensation and a $25,000 bond. Review summaries for Star commonly emphasize diagnosing leaks, explaining repair recommendations, providing detailed estimates, and clear communication. Customers also reference work on decks, balconies, and flat or low-slope roofs, including multi-unit and commercial projects, along with professionalism, timeliness, and jobsite protection. As with Company A, some customers report dissatisfaction related to communication or service experiences, indicating outcomes can vary by project and expectations.