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Swags Plumbing And Rooter vs Washburn Construction
Santa Clara Plumbing Contractors Comparison · Updated March 2026
A specialized plumber with strong customer feedback versus a veteran general contractor with no reviews available.
| Swags Plumbing And Rooter | Washburn Construction | |
|---|---|---|
| Rating | ★ 5.0 | ★ 5.0 |
| Years Licensed | 6 years | 29 years |
| License # | 1059465 | 734942 |
| Workers' Comp | ✓ Yes | ✓ Yes |
| Bond Amount | $25,000 | $25,000 |
| Location | San Jose, CA | Sunnyvale, CA |
| Website | www.swagsplumbing.com | washburnconstructionca.com |
Key Differences
What Customers Say
Swags Plumbing And Rooter
Customers consistently praise rapid response times including same-day and after-hours availability, combined with clear communication and thorough explanations of repair options.
Key Takeaway: Swags has verifiable customer feedback establishing performance patterns, while Washburn has no available reviews to assess current service quality despite longer licensing history.
Customer Reviews
Swags Plumbing And Rooter
Jaime came over to my house to check on our hot water heater that stopped working the night before. He was quick to answer my phone calls and text messages. He helped us relight our pilot and was very...
I called after hours but someone still answered the phone in one ring and helped me troubleshoot my water heater over the phone and had it working normal again in less than 10 minutes. This company is...
Our technician, Daniel, was fantastic: personable, professional, candid and knowledgeable! A terrific representative for this company. We are presently pondering the options that Daniel described fo...
Washburn Construction
Excellent service some of the best carpentry work I've seen in my life.
Consider Swags Plumbing And Rooter if...
- ✓ You need plumbing work specifically, from drain cleaning and leak detection to water heater service or repiping projects
- ✓ Same-day or emergency service matters, as customers consistently report rapid response including evenings and weekends
- ✓ You value clear communication and detailed explanations, which multiple customers identify as a company strength
- ✓ You want verifiable customer feedback showing consistent performance patterns before making your decision
Consider Washburn Construction if...
- ✓ Your project requires general construction work beyond plumbing scope that needs broad building experience
- ✓ You specifically value a contractor with decades of licensing history in the local market
- ✓ You're willing to compensate for the lack of reviews by conducting extensive reference checks and interviewing past clients directly
- ✓ Your project timeline allows time for thorough vetting since you cannot rely on existing customer feedback
Questions to Ask Before Hiring
- → For Washburn Construction: Request contact information for at least five recent clients from the past year to verify current service quality and project management
- → For Washburn Construction: Ask about the specific services they currently offer and whether plumbing is a core competency or subcontracted out
- → For Washburn Construction: Confirm how long their current crew has been with the company and who would actually perform the work
- → For Swags Plumbing: If your project extends beyond standard plumbing into structural or general construction, confirm their scope limitations
The Bottom Line
For plumbing work specifically, Swags Plumbing And Rooter is the clear choice based on available data. They specialize in exactly this work type, demonstrate consistent customer satisfaction patterns including rapid response and clear communication, and provide verifiable evidence of their capabilities across diverse plumbing projects. Washburn Construction's 29-year history may indicate deep construction expertise, but without reviews, service details, or verifiable customer feedback, you cannot assess whether they are even actively taking residential plumbing projects or how they currently perform. If you need a plumber this week, choose the contractor whose reputation you can actually verify.
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Frequently Asked Questions
Washburn Construction may work primarily through commercial contracts, referrals, or simply hasn't accumulated online reviews. However, for a homeowner hiring this week, the absence of verifiable customer feedback makes it difficult to assess their current service quality, communication style, or reliability regardless of their licensing history.
No. Six years represents experienced-tier status, and customer feedback specifically documents complex projects including whole-house repiping, gas line work, and sewer line repairs. The combination of licensing tenure and documented successful completion of varied projects demonstrates capability for most residential plumbing needs.
This is unclear from available information. General contractors may have plumbing expertise, subcontract plumbing work, or focus on other construction areas entirely. You would need to ask directly about their plumbing capabilities, who would perform the work, and request references for similar plumbing projects.
Not without verifiable performance data. While 29 years suggests extensive experience, you cannot confirm Washburn's current service quality, crew stability, or project management without customer feedback. For most homeowners, documented recent performance from Swags provides more actionable information than licensing tenure alone.
Looking for the Best?
See our ranked list of top plumbing contractors in Santa Clara.
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How We Compare Contractors
License Verification
All license data is sourced from official California CSLB records and verified regularly.
Review Analysis
Customer reviews are aggregated from Google and analyzed to identify patterns in service quality.
Detailed Comparison
We analyze credentials, insurance, experience, and feedback to highlight meaningful differences.
Not all licensed contractors are created equal. While a valid license is the baseline requirement in California, contractors can vary significantly in experience, insurance coverage, and customer satisfaction.
- Experience matters: A contractor with 15+ years of experience has likely encountered and solved problems that newer contractors haven't faced yet.
- Workers' compensation protects you: If a contractor without workers' comp insurance has an employee injured on your property, you could be held liable.
- Reviews reveal patterns: Individual reviews can be misleading, but patterns across many reviews often reveal a contractor's true strengths and weaknesses.
- Bond amounts vary: A contractor's bond provides financial protection if they fail to complete work as agreed. Higher bonds offer more protection.
Taking time to compare contractors on these factors can save you from costly mistakes and help ensure your project is completed by a qualified professional.
Data Sources: License information from California CSLB. Ratings and reviews from Google. Last verified March 11, 2026.
This comparison is based on publicly available information. We recommend getting multiple quotes and verifying all credentials directly before hiring.
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