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Comet Plumbing And Sewer vs Down Under Plumbing Services
Santa Clara Plumbing Contractors Comparison · Updated March 2026
An established veteran with visible customer feedback versus a longer-tenured contractor without review history to evaluate service quality.
| Comet Plumbing And Sewer | Down Under Plumbing Services | |
|---|---|---|
| Rating | ★ 4.9 | ★ 5.0 |
| Years Licensed | 15 years | 34 years |
| License # | 951887 | 627666 |
| Workers' Comp | ✓ Yes | ✓ Yes |
| Bond Amount | $25,000 | $25,000 |
| Location | Sunnyvale, CA | Los Gatos, CA |
| Website | www.call-comet.com | — |
Key Differences
What Customers Say
Comet Plumbing And Sewer
Customers consistently praise Comet for rapid response times including same-day and weekend service, clear communication with detailed problem explanations, and fair pricing across both emergency repairs and planned replacements.
Key Takeaway: Comet provides extensive verifiable customer feedback documenting service patterns, while Down Under's limited review history requires homeowners to assess current capabilities through direct reference checks despite longer licensing tenure.
Customer Reviews
Comet Plumbing And Sewer
Comet plumbing did a excellent job at my home . A fair price, competent, knowledgeable, efficient , clean and professional! Thank you Andy, I will be calling you for future issues if needed.
We had a drain issue right around the holidays and Andrew fixed it that same day. He and his team have always done great work at a fair price!
Andrew from Comet Plumbing was wonderful! He helped install two clean-outs and fixed a root infested pipe for a reasonable price (plus nice discount). I'll definitely be using them again!
Down Under Plumbing Services
No reviews available
Consider Comet Plumbing And Sewer if...
- ✓ You need fast response for an urgent plumbing issue, as customers consistently report same-day and weekend availability from Comet
- ✓ You value clear communication and detailed explanations, with owner Andrew Rhodes directly involved in diagnosing and explaining problems
- ✓ You want documented evidence of fair pricing and successful projects similar to yours, from drain clearing to full re-pipes
- ✓ You prefer working with an established contractor who maintains repeat customers and referral-based business over multiple years
Consider Down Under Plumbing Services if...
- ✓ Your project involves complex plumbing challenges where 34 years of experience navigating changing codes and techniques could prove valuable
- ✓ You're located closer to Los Gatos and prefer a contractor based in your immediate area
- ✓ You're comfortable evaluating a contractor through direct conversation and reference checks rather than relying on public review history
- ✓ You have flexibility in your timeline to thoroughly vet the company's current service approach before committing
Questions to Ask Before Hiring
- → For Down Under Plumbing Services: Ask for at least three recent customer references with contact information, specifically for projects similar to yours in scope and complexity
- → For Down Under Plumbing Services: Ask about typical response times for service calls and whether they offer same-day or weekend availability
- → For Down Under Plumbing Services: Ask who will be performing the work and how long the current crew has been with the company
- → For both: Request detailed written estimates that break down labor, materials, and timeline expectations
The Bottom Line
For most homeowners needing to decide this week, Comet Plumbing And Sewer offers verifiable evidence of responsive service, clear communication, and fair pricing across diverse project types. The 15-year veteran status provides ample experience for typical residential plumbing needs, while customer feedback documents what you can actually expect. Down Under Plumbing Services holds impressive 34-year credentials but requires additional legwork to evaluate current service quality through direct references and conversations. If you need fast response or value documented customer experiences, Comet is the clearer choice. If you have time to thoroughly vet Down Under and your project demands the deepest possible experience, contact them for references and assess whether their decades of operation translate to superior current service.
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Frequently Asked Questions
Both qualify as veteran contractors with extensive experience. Fifteen years provides thorough exposure to complex plumbing challenges, code changes, and diverse project types. The additional 19 years could offer deeper institutional knowledge, but without customer feedback documenting how Down Under applies that experience in current service delivery, the practical advantage remains unverified.
Some established contractors rely primarily on referral networks and repeat customers rather than actively soliciting online reviews. Others may focus on commercial work or serve a smaller customer base. Before hiring, ask Down Under directly how they typically acquire customers and request references from recent residential projects to verify their current service approach.
That depends on your specific situation. If you're facing an urgent plumbing issue requiring immediate attention, documented evidence of same-day and weekend availability provides certainty. For complex projects where timeline is flexible, you might prioritize the deepest possible experience—but you'll need to verify Down Under's current capabilities through direct references since review data doesn't document their service patterns.
Owner involvement varies among successful contractors, and some companies operate effectively with trained crews. However, knowing who performs the work matters for accountability and consistency. Ask Down Under directly about their staffing model, how long their plumbers have been with the company, and who specifically will handle your project from diagnosis through completion.
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See our ranked list of top plumbing contractors in Santa Clara.
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How We Compare Contractors
License Verification
All license data is sourced from official California CSLB records and verified regularly.
Review Analysis
Customer reviews are aggregated from Google and analyzed to identify patterns in service quality.
Detailed Comparison
We analyze credentials, insurance, experience, and feedback to highlight meaningful differences.
Not all licensed contractors are created equal. While a valid license is the baseline requirement in California, contractors can vary significantly in experience, insurance coverage, and customer satisfaction.
- Experience matters: A contractor with 15+ years of experience has likely encountered and solved problems that newer contractors haven't faced yet.
- Workers' compensation protects you: If a contractor without workers' comp insurance has an employee injured on your property, you could be held liable.
- Reviews reveal patterns: Individual reviews can be misleading, but patterns across many reviews often reveal a contractor's true strengths and weaknesses.
- Bond amounts vary: A contractor's bond provides financial protection if they fail to complete work as agreed. Higher bonds offer more protection.
Taking time to compare contractors on these factors can save you from costly mistakes and help ensure your project is completed by a qualified professional.
Data Sources: License information from California CSLB. Ratings and reviews from Google. Last verified March 08, 2026.
This comparison is based on publicly available information. We recommend getting multiple quotes and verifying all credentials directly before hiring.
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