Boxers Plumbing vs Farwest Plumbing
Santa Clara Plumbing Contractors Comparison · Updated March 2026
A 31-year experience gap paired with a critical insurance difference: newer contractor with full coverage versus veteran without workers comp.
| Boxers Plumbing | Farwest Plumbing | |
|---|---|---|
| Rating | ★ 4.9 | ★ 4.0 |
| Years Licensed | 2 years | 33 years |
| License # | 1118575 | 669680 |
| Workers' Comp | ✓ Yes | — |
| Bond Amount | $25,000 | $25,000 |
| Location | Milpitas, CA | Mt View, CA |
| Website | boxersplumbing.com | www.farwestplumbing.com |
Key Differences
What Customers Say
Boxers Plumbing
Customers consistently emphasize rapid emergency response times, often within 30-60 minutes, alongside clear communication and transparent pricing.
Key Takeaway: Boxers provides substantial customer feedback documenting service quality and communication style, while Farwest offers no comparable visibility into recent customer experiences.
Customer Reviews
Boxers Plumbing
They saved the day!! Nothing was draining, They Came out in less than an hour after i called. Got our main drain cleared and showed me how to help prevent it from happening again. I couldn't be happie...
Awesome service! Fixed my problem within 24 hours. My water main broke and the whole house lost water. I called 3pm, boxer plumbing showed up at 5pm. By 3 pm the day after, the whole thing is fixed. T...
Quality works and friendly too👍😊
Farwest Plumbing
No reviews available
Consider Boxers Plumbing if...
- ✓ You need emergency plumbing service with documented fast response times, as customers consistently report same-day and after-hours availability
- ✓ You want workers compensation coverage in place to protect yourself from liability if someone is injured during the work
- ✓ You value transparent communication and detailed explanations, which multiple customers specifically highlight in their feedback
- ✓ You're doing straightforward residential work like drain clearing, fixture replacement, or leak repairs where extensive diagnostic experience is less critical
Consider Farwest Plumbing if...
- ✓ Your project involves complex issues in an older home where 33 years of experience diagnosing hidden problems provides significant value
- ✓ You're willing to verify liability coverage details directly and potentially confirm your homeowner's policy covers contractor injuries
- ✓ You need deep familiarity with local Santa Clara County permitting requirements and building codes from decades of local operation
- ✓ You're comfortable proceeding with limited customer feedback to reference regarding communication style and pricing practices
Questions to Ask Before Hiring
- → Ask Farwest directly about liability coverage and request written confirmation of insurance that would cover worker injuries, or verify your homeowner's policy covers contractor injuries on your property
- → Ask Farwest for recent references from projects similar to yours, given the limited online feedback available
- → Ask Boxers about their experience level with projects similar to yours and whether they bring in senior plumbers for complex diagnostics
- → Ask both companies for detailed written estimates that specify scope, timeline, and exactly who will be doing the work
The Bottom Line
For most homeowners, Boxers Plumbing is the safer choice. The workers compensation coverage protects you from liability risk, and consistent customer feedback confirms reliable emergency response, clear communication, and quality work. The 2-year licensing history is adequate for standard residential plumbing projects. Choose Farwest only if your project genuinely requires veteran-level diagnostic expertise—such as complex issues in a much older home—and only after thoroughly addressing the workers comp gap through alternative insurance verification and written liability agreements. Don't sacrifice your liability protection without compelling reason.
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Frequently Asked Questions
For most residential plumbing projects, no. Workers compensation protects you from potentially devastating liability if someone is injured on your property. Unless your project involves highly complex diagnostics in an older home where three decades of experience is genuinely necessary, the insurance gap presents more risk than the experience gap solves. You can ask Farwest what alternative coverage they carry.
For standard residential work—leaks, fixtures, drain clearing, water heaters—two years of licensing with consistent positive feedback suggests competent execution. The company demonstrates proper insurance coverage and customer reviews confirm quality work. For highly complex repiping or projects involving challenging diagnostics in older properties, you should specifically ask about their experience with similar situations.
Limited online presence could mean the company relies on word-of-mouth referrals, hasn't prioritized online platforms, or serves primarily commercial clients. It doesn't necessarily indicate problems, but it does mean you lack the transparency that recent customer feedback provides. Ask Farwest directly for references and contact those customers before deciding.
Without workers compensation, the injured worker could potentially file a claim against your homeowner's insurance, or you could face direct liability. Before hiring any contractor without workers comp, contact your insurance agent to understand your exposure and consider requiring the contractor to provide alternative liability coverage documentation in writing.
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How We Compare Contractors
License Verification
All license data is sourced from official California CSLB records and verified regularly.
Review Analysis
Customer reviews are aggregated from Google and analyzed to identify patterns in service quality.
Detailed Comparison
We analyze credentials, insurance, experience, and feedback to highlight meaningful differences.
Not all licensed contractors are created equal. While a valid license is the baseline requirement in California, contractors can vary significantly in experience, insurance coverage, and customer satisfaction.
- Experience matters: A contractor with 15+ years of experience has likely encountered and solved problems that newer contractors haven't faced yet.
- Workers' compensation protects you: If a contractor without workers' comp insurance has an employee injured on your property, you could be held liable.
- Reviews reveal patterns: Individual reviews can be misleading, but patterns across many reviews often reveal a contractor's true strengths and weaknesses.
- Bond amounts vary: A contractor's bond provides financial protection if they fail to complete work as agreed. Higher bonds offer more protection.
Taking time to compare contractors on these factors can save you from costly mistakes and help ensure your project is completed by a qualified professional.
Data Sources: License information from California CSLB. Ratings and reviews from Google. Last verified March 12, 2026.
This comparison is based on publicly available information. We recommend getting multiple quotes and verifying all credentials directly before hiring.
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