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Aqua Fresh Plumbing vs Comet Plumbing And Sewer

Santa Clara Plumbing Contractors Comparison · Updated March 2026

Quick Verdict

Comet Plumbing carries workers compensation insurance while Aqua Fresh does not, creating meaningful liability protection differences despite both being veteran contractors.

Aqua Fresh Plumbing: A 19-year veteran plumber with fast response times but no workers comp insurance and mixed communication feedback from warranty customers.
Comet Plumbing And Sewer: A 15-year veteran plumber with workers comp coverage, consistently praised communication, and weekend availability for diverse project types.
Note: Aqua Fresh Plumbing does not carry workers compensation insurance, which could expose homeowners to liability if a worker is injured on their property.
Aqua Fresh Plumbing Comet Plumbing And Sewer
Rating 3.9 4.9
Years Licensed 19 years 15 years
License # 893296 951887
Workers' Comp ✓ Yes
Bond Amount $25,000 $25,000
Location Milpitas, CA Sunnyvale, CA
Website www.aquafreshplumbing.com www.call-comet.com

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Key Differences

The most critical difference is workers compensation insurance. Comet carries it; Aqua Fresh does not. This means if a worker from Aqua Fresh is injured at your home, you could face liability claims that your homeowner's insurance may not cover. Beyond this protection gap, customer feedback reveals distinct operational patterns. Aqua Fresh shows quick response times but inconsistent communication, particularly around scheduling coordination, with challenges noted in reaching the company by phone. These issues appear connected to their home warranty work focus. Comet demonstrates consistent communication strength with detailed explanations, multiple contact options, and reliable same-day availability including weekends. Comet also handles more complex projects like sewer line replacements, full re-pipes, and water main repairs, while Aqua Fresh focuses on standard residential repairs and replacements. Both companies offer fast service, but Comet pairs speed with communication reliability that Aqua Fresh has not consistently delivered.

What Customers Say

Aqua Fresh Plumbing

Customers praise quick response times and professional service but report frustrating scheduling challenges and difficulty reaching the company by phone, particularly in home warranty coordination contexts.

Comet Plumbing And Sewer

Customers consistently highlight exceptional communication with detailed explanations, rapid same-day response including weekends, and fair pricing across both simple repairs and complex system replacements.

Key Takeaway: While both companies deliver fast service, Comet pairs speed with communication reliability that customers can count on, whereas Aqua Fresh shows inconsistent accessibility that requires persistent follow-up from homeowners.

Customer Reviews

Aqua Fresh Plumbing

Nov 2025

Peter from Aqua Fresh is a gifted plumber. I was assigned to them by First American Home Warranty after the first plumber screwed many things. Peter took care of installing a new faucet, taking care o...

Jul 2025

Aqua Fresh Plumbing is amazing! They changed our leaking water heater in a very timely manner - professional, efficient, and reliable from start to finish. They showed up on time, explained everything...

Jul 2025

I'm in the Bay Area, and I had an issue with a clogged kitchen pipe. The drain wasn't draining properly, so I called a plumber to take a look. The plumber came over, snaked the kitchen pipe a few time...

Comet Plumbing And Sewer

Dec 2025

Comet plumbing did a excellent job at my home . A fair price, competent, knowledgeable, efficient , clean and professional! Thank you Andy, I will be calling you for future issues if needed.

Dec 2025

We had a drain issue right around the holidays and Andrew fixed it that same day. He and his team have always done great work at a fair price!

Dec 2025

Andrew from Comet Plumbing was wonderful! He helped install two clean-outs and fixed a root infested pipe for a reasonable price (plus nice discount). I'll definitely be using them again!

Consider Aqua Fresh Plumbing if...

  • You're working through a home warranty company that has assigned Aqua Fresh and you're comfortable verifying your homeowner's insurance covers contractor injuries on your property
  • You need a straightforward repair like a faucet replacement or garbage disposal installation where project complexity is minimal
  • You have flexibility to follow up persistently on scheduling since phone communication may require multiple attempts
  • The four additional years of licensing experience matters for your specific situation and you're willing to accept the workers comp risk
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Consider Comet Plumbing And Sewer if...

  • You want protection from liability if a worker is injured, which workers compensation insurance provides
  • Your project is complex like a sewer line replacement, full re-pipe, or water main repair where Comet's demonstrated expertise applies
  • Reliable communication matters to you, especially for scheduling coordination and understanding what work is needed
  • You need weekend or holiday availability with confidence someone will respond quickly and keep you informed throughout the process
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Questions to Ask Before Hiring

  • For Aqua Fresh: Ask specifically about liability coverage and confirm with your homeowner's insurance that you're protected if a worker is injured on your property
  • For Aqua Fresh: Ask about the best method and time to reach them for scheduling, given feedback about phone communication challenges
  • For both: Ask for references from projects similar to yours in scope and complexity
  • For both: Request a detailed written estimate that specifies exactly what work is included and the timeline for completion

The Bottom Line

Comet Plumbing And Sewer is the stronger choice for most homeowners this week. The workers compensation coverage alone provides essential liability protection that Aqua Fresh cannot offer, and customer feedback shows Comet delivers reliable communication alongside fast response times. For complex projects like sewer work or re-piping, Comet has clear demonstrated expertise. Choose Aqua Fresh only if you're assigned through a home warranty, have verified your insurance covers contractor injuries, and can manage persistent follow-up on scheduling for a straightforward repair.

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Frequently Asked Questions

For straightforward work like faucet replacements or garbage disposals, the four-year gap is less significant since both are veteran contractors. However, Aqua Fresh's lack of workers comp remains a concern regardless of project simplicity. If a worker falls or is injured doing even basic work, you could face liability without that coverage.

The pattern suggests Aqua Fresh responds quickly once contact is made and service is scheduled, but the initial scheduling coordination presents challenges. Customers note difficulty reaching the company by phone and coordinating appointment times. This appears connected to their home warranty workload, where coordination involves multiple parties.

Customer feedback specifically highlights Comet's fair pricing and competitive quotes as a strength, suggesting their workers comp coverage doesn't translate to premium pricing. The insurance protects you from liability, and customers indicate they're getting reasonable rates alongside that protection.

While both hold plumbing licenses that permit such work, customer feedback shows Aqua Fresh primarily handles standard residential repairs through warranty companies, while Comet customers specifically report sewer replacements, full re-pipes, and water main repairs. This suggests Comet has more demonstrated experience with complex infrastructure projects.

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How We Compare Contractors

License Verification

All license data is sourced from official California CSLB records and verified regularly.

Review Analysis

Customer reviews are aggregated from Google and analyzed to identify patterns in service quality.

Detailed Comparison

We analyze credentials, insurance, experience, and feedback to highlight meaningful differences.

Not all licensed contractors are created equal. While a valid license is the baseline requirement in California, contractors can vary significantly in experience, insurance coverage, and customer satisfaction.

  • Experience matters: A contractor with 15+ years of experience has likely encountered and solved problems that newer contractors haven't faced yet.
  • Workers' compensation protects you: If a contractor without workers' comp insurance has an employee injured on your property, you could be held liable.
  • Reviews reveal patterns: Individual reviews can be misleading, but patterns across many reviews often reveal a contractor's true strengths and weaknesses.
  • Bond amounts vary: A contractor's bond provides financial protection if they fail to complete work as agreed. Higher bonds offer more protection.

Taking time to compare contractors on these factors can save you from costly mistakes and help ensure your project is completed by a qualified professional.

Data Sources: License information from California CSLB. Ratings and reviews from Google. Last verified March 12, 2026.

This comparison is based on publicly available information. We recommend getting multiple quotes and verifying all credentials directly before hiring.

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