Apollo Plumbing Services vs Swags Plumbing And Rooter
Santa Clara Plumbing Contractors Comparison · Updated March 2026
Swags Plumbing brings more experience and demonstrable service range, while Apollo offers solid fundamentals for straightforward plumbing needs.
| Apollo Plumbing Services | Swags Plumbing And Rooter | |
|---|---|---|
| Rating | ★ 5.0 | ★ 5.0 |
| Years Licensed | 4 years | 6 years |
| License # | 1093562 | 1059465 |
| Workers' Comp | ✓ Yes | ✓ Yes |
| Bond Amount | $25,000 | $25,000 |
| Location | East Palo Alto, CA | San Jose, CA |
| Website | — | www.swagsplumbing.com |
Key Differences
What Customers Say
Apollo Plumbing Services
Apollo customers consistently emphasize professionalism, responsiveness, and attention to detail in completing plumbing work with clear problem explanations.
Swags Plumbing And Rooter
Swags customers highlight same-day emergency availability, thorough diagnostic walkthroughs with transparent pricing, and punctual service across diverse project types.
Key Takeaway: Swags demonstrates proven emergency response capabilities with documented off-hours availability, while Apollo's feedback focuses on scheduled service quality without specifying urgent situation handling.
Customer Reviews
Apollo Plumbing Services
I can't say enough good things about the plumbing service I received from plumber Palo Alto Plumbing Solutions. From start to finish, the experience was top-notch. Their staff was friendly and attenti...
I had an excellent experience with the plumbing services in East Palo Alto. The team was prompt, professional, and efficiently fixed my plumbing issue. They provided a clear explanation of the problem...
Quick response, excellent work! Apollo Plumbing Services in Palo Alto exceeded my expectations. If you need plumbing in Palo Alto, look no further.
Swags Plumbing And Rooter
Jaime came over to my house to check on our hot water heater that stopped working the night before. He was quick to answer my phone calls and text messages. He helped us relight our pilot and was very...
I called after hours but someone still answered the phone in one ring and helped me troubleshoot my water heater over the phone and had it working normal again in less than 10 minutes. This company is...
Our technician, Daniel, was fantastic: personable, professional, candid and knowledgeable! A terrific representative for this company. We are presently pondering the options that Daniel described fo...
Consider Apollo Plumbing Services if...
- ✓ You have a straightforward plumbing repair or installation during regular business hours and value working with a responsive, professional team
- ✓ Your project is located in East Palo Alto or immediate Palo Alto area where Apollo has concentrated their service presence
- ✓ You prefer supporting a growing local business that has established solid fundamentals over four years
- ✓ Your plumbing need doesn't require emergency same-day service or complex diagnostic work
Consider Swags Plumbing And Rooter if...
- ✓ You're facing an emergency plumbing situation requiring same-day, evening, or weekend service availability
- ✓ Your project involves complex work like whole-house repiping, gas line repairs, or sewer line issues requiring demonstrated experience
- ✓ You value thorough diagnostic explanations and phone troubleshooting before scheduling appointments
- ✓ You want a contractor with documented experience handling diverse project types from simple repairs to major installations
Questions to Ask Before Hiring
- → Ask Apollo about their typical response time for service requests and whether they offer emergency or same-day availability for urgent situations
- → Ask Swags about their service area coverage in East Palo Alto and any additional travel charges outside their primary San Jose location
- → Request references from both companies for projects similar to yours in scope and complexity
- → Ask both contractors about their current crew size and how long their lead technicians have been with the company
The Bottom Line
For most homeowners, Swags Plumbing offers greater assurance with six years of licensure, proven emergency availability, and documented experience handling complex projects from drain cleaning to whole-house repiping. Their track record of same-day service and thorough diagnostic communication makes them the stronger choice for urgent situations or complicated work. Apollo Plumbing is a solid option if your project is straightforward, located in East Palo Alto, and doesn't require emergency response—their four-year track record demonstrates professional service for standard plumbing needs. If you're unsure about project complexity or want guaranteed emergency access, Swags' additional experience and proven capabilities justify choosing them.
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Frequently Asked Questions
For straightforward repairs like fixture installations or basic leak fixes, both contractors have sufficient experience. The gap becomes meaningful for complex diagnostics, emergency situations, or projects like repiping where Swags has documented experience. If your project is unusual or urgent, the additional two years and broader project history provide more assurance.
Swags explicitly offers same-day, evening, and weekend service with multiple customer reviews confirming off-hours emergency responses. Apollo's reviews mention quick response times but don't specify emergency availability or document after-hours service. If you need guaranteed emergency access, confirm Apollo's availability directly or prioritize Swags' proven emergency capabilities.
Location matters for response time and potential travel charges. Apollo concentrates in East Palo Alto while Swags operates primarily from San Jose. If you're in East Palo Alto, Apollo may arrive faster for non-emergency work. For San Jose properties, Swags is the logical choice. Ask both about service area coverage and any additional fees for your specific location.
Both receive positive feedback for communication, but with different emphases. Apollo customers highlight clear explanations of identified problems. Swags customers specifically mention thorough walkthroughs of repair options, transparent pricing discussions, and willingness to troubleshoot by phone before appointments. If decision-making support matters to you, Swags shows more detailed communication patterns.
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How We Compare Contractors
License Verification
All license data is sourced from official California CSLB records and verified regularly.
Review Analysis
Customer reviews are aggregated from Google and analyzed to identify patterns in service quality.
Detailed Comparison
We analyze credentials, insurance, experience, and feedback to highlight meaningful differences.
Not all licensed contractors are created equal. While a valid license is the baseline requirement in California, contractors can vary significantly in experience, insurance coverage, and customer satisfaction.
- Experience matters: A contractor with 15+ years of experience has likely encountered and solved problems that newer contractors haven't faced yet.
- Workers' compensation protects you: If a contractor without workers' comp insurance has an employee injured on your property, you could be held liable.
- Reviews reveal patterns: Individual reviews can be misleading, but patterns across many reviews often reveal a contractor's true strengths and weaknesses.
- Bond amounts vary: A contractor's bond provides financial protection if they fail to complete work as agreed. Higher bonds offer more protection.
Taking time to compare contractors on these factors can save you from costly mistakes and help ensure your project is completed by a qualified professional.
Data Sources: License information from California CSLB. Ratings and reviews from Google. Last verified March 12, 2026.
This comparison is based on publicly available information. We recommend getting multiple quotes and verifying all credentials directly before hiring.
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