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Gotelli Plumbing vs San Francisco Plumbing Company
San Mateo Plumbing Contractors Comparison · Updated March 2026
Two veteran Brisbane plumbers with nearly identical credentials compete primarily on customer service consistency and project scope focus.
| Gotelli Plumbing | San Francisco Plumbing Company | |
|---|---|---|
| Rating | ★ 3.4 | ★ 3.9 |
| Years Licensed | 53 years | 49 years |
| License # | 284740 | 323223 |
| Workers' Comp | ✓ Yes | ✓ Yes |
| Bond Amount | $25,000 | $25,000 |
| Location | Brisbane, CA | Brisbane, CA |
| Website | — | www.sfplumbingcompany.com |
Key Differences
What Customers Say
Gotelli Plumbing
Customers emphasize responsive emergency service, protective cleanup practices with booties and thorough work area cleaning, and fair pricing on straightforward residential repairs.
San Francisco Plumbing Company
Customers highlight owner involvement in commercial consultations, professional workmanship quality, and long-term business relationships, though office communication limitations are noted.
Key Takeaway: Gotelli receives more specific praise for emergency responsiveness and cleanup protocols, while San Francisco Plumbing earns recognition for commercial project consultation and owner accessibility despite similar communication follow-up concerns affecting both companies.
Customer Reviews
Gotelli Plumbing
Guys arrived on time, wore protective booties to keep floor clean, and quickly fixed my leaking trap pipe cleaning up thoroughly before leaving. They gave me great advice on another drippy bathroom f...
Fantastic service! Solved a mysterious house leak. I am always going to call Gotelli for my plumbing issues.
Bernardo and Felipe just came out to fix a problem with a sink and a problem with the dishwasher. As always, they excelled. While they were here, they also fixed faucet knobs in three different bathro...
San Francisco Plumbing Company
Our kitchen sink was clogged, call sf plumbing and Sean sent out a plumber And he had sink unclogged and cleaned sink Cleaner than it's ever been. Very professional
Shan, the owner is a great guy. He has just finished a job on my commercial property and did a great job. He was very responsive , punctual. He gave me free consultation at first and when I signed the...
Great experience. Prompt response to a plumbing issue, great customer experience, and trust worthy people. Very happy and will use them again.
Consider Gotelli Plumbing if...
- ✓ You need residential emergency plumbing service with documented responsiveness for after-hours situations like mysterious leaks or fixture failures
- ✓ Your project involves straightforward residential repairs where customers specifically mention fair pricing and quick completion times
- ✓ You value technicians who protect flooring and clean thoroughly, as these practices are specifically highlighted in customer feedback
- ✓ You're dealing with common residential issues like sink repairs, dishwasher connections, faucet replacements, or drain clearing rather than commercial installations
Consider San Francisco Plumbing Company if...
- ✓ Your project involves commercial plumbing work requiring consultation, planning, and coordination beyond simple repairs
- ✓ You prefer working directly with the owner who provides free initial consultations and maintains involvement throughout larger projects
- ✓ You have an existing relationship or referral, as some customers mention positive long-term business connections
- ✓ You're willing to be proactive about scheduling clarity given the limited office staffing that has affected some customers' communication experiences
Questions to Ask Before Hiring
- → What is your current scheduling availability, and how do you handle follow-up communication and appointment confirmations to avoid no-shows?
- → How many technicians are currently on your crew, and what is your typical response time for emergency calls versus scheduled appointments?
- → For commercial projects with San Francisco Plumbing: What does the owner consultation process involve, and who will be performing the actual installation work?
- → Can you provide references from recent projects similar to mine, particularly customers who can speak to communication responsiveness throughout the job?
The Bottom Line
These two veteran Brisbane plumbers are genuinely similar in credentials, experience depth, and insurance protection. Choose Gotelli Plumbing for residential emergency service and routine repairs where customers specifically praise responsiveness and cleanup practices. Choose San Francisco Plumbing Company if your project involves commercial work requiring consultation or if you value direct owner involvement in planning. For either company, confirm appointments proactively and get scheduling commitments in writing, as both show communication follow-up gaps in customer feedback. The decision comes down to project type rather than capability differences.
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Frequently Asked Questions
No, the difference between 53 and 49 years is functionally irrelevant. Both companies have handled every residential and commercial plumbing scenario multiple times over five decades of operation in the same market.
Gotelli Plumbing receives more specific customer mentions of responsive emergency service and prompt arrival times for urgent residential situations. San Francisco Plumbing also handles emergencies but has more documented experience with planned commercial projects.
Both show patterns of scheduling follow-up and callback issues, with San Francisco Plumbing explicitly noting limited office staffing. This suggests you should confirm appointments directly and maintain proactive communication rather than waiting for callbacks with either company.
San Francisco Plumbing Company explicitly handles commercial projects with owner-provided free consultations, which Gotelli's feedback does not mention. If your project involves commercial planning and coordination beyond emergency repairs, San Francisco Plumbing has documented commercial experience.
Looking for the Best?
See our ranked list of top plumbing contractors in San Mateo.
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Stellar Plumbing
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How We Compare Contractors
License Verification
All license data is sourced from official California CSLB records and verified regularly.
Review Analysis
Customer reviews are aggregated from Google and analyzed to identify patterns in service quality.
Detailed Comparison
We analyze credentials, insurance, experience, and feedback to highlight meaningful differences.
Not all licensed contractors are created equal. While a valid license is the baseline requirement in California, contractors can vary significantly in experience, insurance coverage, and customer satisfaction.
- Experience matters: A contractor with 15+ years of experience has likely encountered and solved problems that newer contractors haven't faced yet.
- Workers' compensation protects you: If a contractor without workers' comp insurance has an employee injured on your property, you could be held liable.
- Reviews reveal patterns: Individual reviews can be misleading, but patterns across many reviews often reveal a contractor's true strengths and weaknesses.
- Bond amounts vary: A contractor's bond provides financial protection if they fail to complete work as agreed. Higher bonds offer more protection.
Taking time to compare contractors on these factors can save you from costly mistakes and help ensure your project is completed by a qualified professional.
Data Sources: License information from California CSLB. Ratings and reviews from Google. Last verified March 13, 2026.
This comparison is based on publicly available information. We recommend getting multiple quotes and verifying all credentials directly before hiring.
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