Ducks Plumbing Heating Air vs Gordon Plumbing And Tankless
Sacramento Plumbing Contractors Comparison · Updated March 2026
Ducks Plumbing brings more than double the licensure experience, while Gordon has cultivated decade-long customer relationships despite newer licensure.
| Ducks Plumbing Heating Air | Gordon Plumbing And Tankless | |
|---|---|---|
| Rating | ★ 5.0 | ★ 4.9 |
| Years Licensed | 9 years | 4 years |
| License # | 1022840 | 1087785 |
| Workers' Comp | ✓ Yes | ✓ Yes |
| Bond Amount | $25,000 | $25,000 |
| Location | Sacramento, CA | Citrus Heights, CA |
| Website | www.ducksplumbingca.com | gordonplumbingandtankless.com |
Key Differences
What Customers Say
Ducks Plumbing Heating Air
Customers emphasize quick response times, same-day availability, and efficient service delivery combined with professional treatment of homes.
Gordon Plumbing And Tankless
Customers highlight decade-long loyalty and trust, with several mentioning they followed the owner from previous employment due to consistently positive experiences.
Key Takeaway: Gordon's reviews show exceptional long-term customer retention that predates the four-year license, while Ducks' feedback focuses more on operational efficiency and speed of service.
Customer Reviews
Ducks Plumbing Heating Air
I have never been disappointed with the service from the crew at Ducks. They always provide outstanding service.
They came in within a day of my calling them, were fast and made great recommendations.
Super efficient & very personable. Saul showed me where the issues were and did a beautiful job on my shower & feed lines. Additionally, it was a messy job cutting into the wall, but he cleaned up eve...
Gordon Plumbing And Tankless
Good follow through and got the work completed
Zeb is honest and competent
I always call Gordon Plumbing for any plumbing issues that arise. My latest issue involved the gas line of an old wall heater which was never removed when the heater was replaced with HVAC. Well, ove...
Consider Ducks Plumbing Heating Air if...
- ✓ You have an older Sacramento home where hidden issues like outdated piping, unusual configurations, or code compliance problems might emerge during routine work
- ✓ You need both plumbing and HVAC services and prefer coordinating through a single contractor with experience in both systems
- ✓ Your project involves complex diagnostics where nine years of troubleshooting experience across hundreds of properties adds meaningful value
- ✓ You're located in central Sacramento rather than the Citrus Heights area and want a contractor focused on your immediate region
Consider Gordon Plumbing And Tankless if...
- ✓ You're specifically interested in tankless water heater installation or service and want a contractor who emphasizes this specialty in their business name and service focus
- ✓ You value exceptionally strong customer loyalty as an indicator, given multiple clients report following the owner for a decade or more
- ✓ You're located in Citrus Heights and prefer a contractor based in your immediate community
- ✓ Your project is relatively straightforward and doesn't require the additional experience buffer that comes with nine years of licensure
Questions to Ask Before Hiring
- → Ask Gordon about the owner's total years in the plumbing trade before obtaining the license, since reviews mention customers following him from previous employment for over a decade
- → Ask Ducks about their experience with your specific home age and construction type, particularly if you have an older property that may present unexpected complications
- → If considering tankless water heater installation, ask both companies how many tankless systems they've installed in the past year and whether they handle warranty service
- → Ask both contractors for references from projects completed in the past six months that are similar in scope to yours
The Bottom Line
Ducks Plumbing Heating Air is the stronger choice for most homeowners, particularly those with older properties or complex projects where nine years of licensed experience provides meaningful additional expertise in diagnosing hidden problems and handling complications. The company also offers HVAC services if you need multi-system capability. Gordon Plumbing And Tankless remains a solid option for Citrus Heights residents with straightforward plumbing needs or tankless water heater focus, and the exceptional customer loyalty suggests quality work despite fewer years as a licensed business. If your project is standard and location-convenient, Gordon will serve you well. But for added experience and versatility, Ducks has the edge.
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Frequently Asked Questions
For straightforward fixture replacements or simple repairs, the gap matters less since both companies demonstrate competence in standard work. However, even routine jobs can reveal unexpected complications like corroded pipes, improper venting, or code violations, where Ducks' nine years of diagnostic experience provides more pattern recognition for quickly identifying and addressing underlying problems. If your home is older or you suspect there may be hidden issues, the experience difference becomes more meaningful.
Reviews indicate customers followed the owner from previous employment, meaning the owner has been serving these clients for much longer than the business has been licensed independently. This suggests the four-year license reflects when the owner started their own company, not when they entered the trade. You should ask Gordon directly about total years of plumbing experience versus years of business ownership.
The business name does signal specialization, and reviews confirm Gordon handles tankless installations successfully. However, Ducks also services tankless systems according to their project list. If tankless expertise is your priority, ask both contractors specifically how many tankless installations they complete annually, what brands they're certified to install, and whether they handle warranty service directly.
The review patterns are indeed similar, which means your decision should focus on the objective differences: Ducks has more than double the licensure experience and offers HVAC services, while Gordon operates in Citrus Heights with notable customer loyalty and tankless specialization. Choose based on your location, whether you need HVAC capability, project complexity, and how much weight you place on additional years of licensed experience versus exceptionally strong long-term customer retention.
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How We Compare Contractors
License Verification
All license data is sourced from official California CSLB records and verified regularly.
Review Analysis
Customer reviews are aggregated from Google and analyzed to identify patterns in service quality.
Detailed Comparison
We analyze credentials, insurance, experience, and feedback to highlight meaningful differences.
Not all licensed contractors are created equal. While a valid license is the baseline requirement in California, contractors can vary significantly in experience, insurance coverage, and customer satisfaction.
- Experience matters: A contractor with 15+ years of experience has likely encountered and solved problems that newer contractors haven't faced yet.
- Workers' compensation protects you: If a contractor without workers' comp insurance has an employee injured on your property, you could be held liable.
- Reviews reveal patterns: Individual reviews can be misleading, but patterns across many reviews often reveal a contractor's true strengths and weaknesses.
- Bond amounts vary: A contractor's bond provides financial protection if they fail to complete work as agreed. Higher bonds offer more protection.
Taking time to compare contractors on these factors can save you from costly mistakes and help ensure your project is completed by a qualified professional.
Data Sources: License information from California CSLB. Ratings and reviews from Google. Last verified March 10, 2026.
This comparison is based on publicly available information. We recommend getting multiple quotes and verifying all credentials directly before hiring.
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