Russell Plumbing And Rooter Service vs U S Plumbing Marshall
Placer Plumbing Contractors Comparison · Updated March 2026
U S Plumbing Marshall carries workers compensation insurance while Russell Plumbing does not, a critical liability difference despite Russell's longer history.
| Russell Plumbing And Rooter Service | U S Plumbing Marshall | |
|---|---|---|
| Rating | ★ 4.0 | ★ 5.0 |
| Years Licensed | 31 years | 8 years |
| License # | 706338 | 1036530 |
| Workers' Comp | — | ✓ Yes |
| Bond Amount | $25,000 | $25,000 |
| Location | Roseville, CA | Roseville, CA |
| Website | — | www.usplumbingmarshall.com |
Key Differences
What Customers Say
Russell Plumbing And Rooter Service
Russell Plumbing customers note professionalism and technical knowledge with a repeat customer base, though feedback lacks specific detail about communication or responsiveness.
U S Plumbing Marshall
U S Plumbing Marshall customers consistently emphasize rapid same-day response, clear explanations before work begins, and honest assessments that sometimes identify issues other plumbers missed.
Key Takeaway: Marshall receives specific, detailed praise for communication and speed while Russell's feedback is more general, suggesting Marshall has developed stronger operational systems for customer experience despite less tenure.
Customer Reviews
Russell Plumbing And Rooter Service
Russell is the best. He does a great job, is very conscientious and even put up with my cranky mom! Thank you Russell.
I am a Realtor servicing mainly the Roseville/Granite Bay area. I use Russell from Russell Plumbing for all repairs at my home and recommend him to all my clients. He is professional and knows what h...
U S Plumbing Marshall
Marshall came out to estimate replacing my Pressure Regulator Valve. He explained everything clearly offered a fair price and was able to replace it the same day. Friendly, knowledgeable, transparen...
Marshall is clean, kind, and professional. He came out to diagnose the problem and discovered right away what the issue was and what needs to be done to remediate it.
US Marshall's Company answered our call, replaced our hot water heater swiftly, was very professional, as well as explained processes procedures, and educated us on the systems. They are hands-down, t...
Consider Russell Plumbing And Rooter Service if...
- ✓ You have a complex diagnostic challenge in an older home where Russell's 31 years of experience could identify problems less experienced plumbers might miss
- ✓ You're willing to verify insurance coverage details directly and confirm your homeowner's policy adequately covers contractor injuries
- ✓ Your project timing is flexible and doesn't require emergency response or same-day service
- ✓ You value long-term market presence and decades of local relationships in the Roseville area
Consider U S Plumbing Marshall if...
- ✓ You need emergency plumbing service quickly, as Marshall consistently delivers same-day response for urgent situations
- ✓ Workers compensation coverage is non-negotiable for you to avoid potential liability if someone gets hurt on your property
- ✓ You want detailed explanations of problems and transparent pricing before work begins, which customers specifically highlight
- ✓ Your project involves water heater replacement, leak repair, or bathroom remodeling where Marshall has demonstrated specific expertise
Questions to Ask Before Hiring
- → For Russell Plumbing: Ask about current liability and workers compensation coverage, and confirm what protection exists if a worker is injured at your property—then verify with your homeowner's insurance whether you're exposed.
- → For U S Plumbing Marshall: Ask for references from projects similar to yours, particularly if you need complex diagnostic work on an older home.
- → For both: Ask how long their current crew has worked together and whether the owner will personally perform your work or supervise employees.
The Bottom Line
For most homeowners, U S Plumbing Marshall is the safer choice due to workers compensation coverage that protects you from liability, combined with consistent feedback about rapid response, clear communication, and honest assessments. Russell Plumbing's 31-year history is genuinely impressive and valuable for complex diagnostic work, but the missing workers comp creates real liability exposure you'd need to address. If you choose Russell for their veteran experience, absolutely verify current insurance status and confirm your homeowner's policy covers contractor injuries before signing any agreement.
Get Up to 3 Free Quotes
Compare prices from licensed, verified contractors
Frequently Asked Questions
For straightforward fixture replacements or basic repairs, probably not significantly. But for diagnostic work—finding the source of mysterious leaks, assessing whether old pipes need replacement, or handling complications during renovation—Russell's 31 years means encountering virtually every scenario multiple times. That said, 8 years still qualifies Marshall as experienced, not novice.
If a worker is seriously injured at your home, your homeowner's insurance may become primary coverage for medical bills and lost wages, potentially leading to claims that affect your rates or out-of-pocket costs. The risk isn't theoretical—plumbing work involves crawl spaces, water heaters, and potential injury scenarios. You should call your insurance agent to understand your specific exposure before hiring any contractor without workers comp.
That depends on your situation. If you have a water heater failure, major leak, or other emergency, Marshall's documented same-day response is genuinely valuable and could prevent extensive water damage. For planned projects without time pressure, Russell's additional 23 years of experience may offer more value, assuming you address the insurance coverage gap.
Yes, both carry $25,000 bonds providing identical coverage if contracted work isn't completed as agreed. The bond protects you from abandoned projects or contract violations, but it doesn't cover worker injuries—that's where workers compensation becomes the differentiating protection factor between these two companies.
Looking for the Best?
See our ranked list of top plumbing contractors in Placer.
Other Placer Plumbing Contractors Comparisons
How We Compare Contractors
License Verification
All license data is sourced from official California CSLB records and verified regularly.
Review Analysis
Customer reviews are aggregated from Google and analyzed to identify patterns in service quality.
Detailed Comparison
We analyze credentials, insurance, experience, and feedback to highlight meaningful differences.
Not all licensed contractors are created equal. While a valid license is the baseline requirement in California, contractors can vary significantly in experience, insurance coverage, and customer satisfaction.
- Experience matters: A contractor with 15+ years of experience has likely encountered and solved problems that newer contractors haven't faced yet.
- Workers' compensation protects you: If a contractor without workers' comp insurance has an employee injured on your property, you could be held liable.
- Reviews reveal patterns: Individual reviews can be misleading, but patterns across many reviews often reveal a contractor's true strengths and weaknesses.
- Bond amounts vary: A contractor's bond provides financial protection if they fail to complete work as agreed. Higher bonds offer more protection.
Taking time to compare contractors on these factors can save you from costly mistakes and help ensure your project is completed by a qualified professional.
Data Sources: License information from California CSLB. Ratings and reviews from Google. Last verified March 12, 2026.
This comparison is based on publicly available information. We recommend getting multiple quotes and verifying all credentials directly before hiring.
Get in Touch
Have questions or feedback? We'd love to hear from you.
Compare Local Pros