Rountree Plumbing And Heating vs Service Now Plumbing
Placer Plumbing Contractors Comparison · Updated March 2026
Rountree brings twice the experience and critical workers compensation coverage that Service Now lacks.
| Rountree Plumbing And Heating | Service Now Plumbing | |
|---|---|---|
| Rating | ★ 4.5 | ★ 4.4 |
| Years Licensed | 55 years | 26 years |
| License # | 265489 | 779367 |
| Workers' Comp | ✓ Yes | — |
| Bond Amount | $25,000 | $25,000 |
| Location | Roseville, CA | Roseville, CA |
| Website | rountreeinc.com | — |
Key Differences
What Customers Say
Service Now Plumbing
Customers consistently praise Service Now for pricing transparency where quotes match final bills, plus responsiveness to emergencies with courteous technicians who explain their work.
Key Takeaway: Service Now has established a documented reputation for residential service quality and pricing honesty, while Rountree's customer service approach remains unclear without available review data.
Customer Reviews
Rountree Plumbing And Heating
For all your commercial plumbing and mechanical needs.
Service Now Plumbing
Ask for Isaacks, the guy is 100% legit, clean, showed up on time, fair priced, quality work and didn't try and pull a fast one.
Jimmy came out and gave a great competitive quote, and that is exactly what they charged, when James came out to do the repairs. Both very professional and great at their job. Thank you both. The s...
It's Saturday and Brian and Anthony came to the rescue. New pipes had to be put in under the kitchen and the crawl space is under my bed in my bedroom. Yes, under the bed. These two were awesome an...
Consider Rountree Plumbing And Heating if...
- ✓ You need workers compensation coverage to protect yourself from liability if a contractor is injured on your property
- ✓ Your project involves commercial-grade work, complex mechanical systems, or heating alongside plumbing
- ✓ You're dealing with an older building where 55 years of industry experience could help identify hidden issues or outdated systems
- ✓ You prefer the stability and depth of knowledge that comes from a contractor operating continuously for over five decades
Consider Service Now Plumbing if...
- ✓ You need emergency plumbing service with documented weekend and same-day availability
- ✓ Transparent upfront pricing is a priority, and you want a contractor with a track record of quotes matching final bills
- ✓ Your project is straightforward residential work like fixture repairs, leak fixes, or sewer line issues
- ✓ You're willing to verify your homeowner's insurance covers contractor injuries and accept that liability risk
Questions to Ask Before Hiring
- → For Service Now: Ask directly about liability coverage and confirm with your homeowner's insurance whether you're protected if a technician without workers comp is injured on your property
- → For Rountree: Request references from recent residential projects similar to yours, since available data focuses on commercial work
- → For both: Ask how long their current technicians have been with the company and what their approach is to pricing and change orders
The Bottom Line
Rountree Plumbing And Heating is the safer choice for most homeowners due to workers compensation coverage that protects you from liability, plus 55 years of experience handling complex situations. The lack of workers comp at Service Now creates real financial risk if someone gets hurt on your property. However, if you've confirmed your homeowner's insurance covers contractor injuries and your project is straightforward residential work where you value documented pricing transparency and emergency availability, Service Now's 26 years of experience and positive customer feedback make them a viable option. For anything involving older systems, commercial-grade complexity, or heating work, Rountree's deeper experience and complete insurance coverage make them the clear choice.
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Frequently Asked Questions
If a Service Now technician is injured while working at your home, your homeowner's insurance policy may be held liable for their medical bills, rehabilitation costs, and lost wages. With Rountree's workers comp coverage, their insurance handles these costs instead. Before hiring Service Now, call your insurance agent to understand your exposure and whether your policy covers this scenario.
For straightforward fixture replacements or basic repairs, the 29-year experience gap matters less. However, if your repair uncovers hidden damage, outdated systems, or complications common in older homes, 55 years of experience means Rountree has likely encountered and resolved similar issues many times before. Their commercial background also suggests capacity for more complex residential work.
Review availability varies by company marketing practices and doesn't necessarily reflect service quality. Service Now's reviews do provide useful insights about their pricing transparency and emergency responsiveness for residential work. Ask Rountree directly for references from recent residential customers to understand their service approach and communication style.
Service Now has documented customer feedback confirming weekend and same-day emergency availability for urgent situations like sewer backups. Rountree's emergency service capabilities aren't detailed in available data, so ask them directly about after-hours availability, response times, and whether they charge premium rates for emergency calls compared to scheduled appointments.
Looking for the Best?
See our ranked list of top plumbing contractors in Placer.
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How We Compare Contractors
License Verification
All license data is sourced from official California CSLB records and verified regularly.
Review Analysis
Customer reviews are aggregated from Google and analyzed to identify patterns in service quality.
Detailed Comparison
We analyze credentials, insurance, experience, and feedback to highlight meaningful differences.
Not all licensed contractors are created equal. While a valid license is the baseline requirement in California, contractors can vary significantly in experience, insurance coverage, and customer satisfaction.
- Experience matters: A contractor with 15+ years of experience has likely encountered and solved problems that newer contractors haven't faced yet.
- Workers' compensation protects you: If a contractor without workers' comp insurance has an employee injured on your property, you could be held liable.
- Reviews reveal patterns: Individual reviews can be misleading, but patterns across many reviews often reveal a contractor's true strengths and weaknesses.
- Bond amounts vary: A contractor's bond provides financial protection if they fail to complete work as agreed. Higher bonds offer more protection.
Taking time to compare contractors on these factors can save you from costly mistakes and help ensure your project is completed by a qualified professional.
Data Sources: License information from California CSLB. Ratings and reviews from Google. Last verified March 13, 2026.
This comparison is based on publicly available information. We recommend getting multiple quotes and verifying all credentials directly before hiring.
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