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Simply Plumbing And Rooter vs Pacific Plumbing Systems
Alameda Plumbing Contractors Comparison · Updated March 2026
Two equally experienced plumbers separated primarily by workers compensation insurance, with Pacific carrying coverage while Simply Plumbing does not.
| Simply Plumbing And Rooter | Pacific Plumbing Systems | |
|---|---|---|
| Rating | ★ 5.0 | ★ 5.0 |
| Years Licensed | 17 years | 18 years |
| License # | 923441 | 909639 |
| Workers' Comp | — | ✓ Yes |
| Bond Amount | $25,000 | $25,000 |
| Location | Hayward, CA | San Leandro, CA |
| Website | simplyplumbingandrooter.com | pacificplumbingsystem.com |
Key Differences
What Customers Say
Simply Plumbing And Rooter
Customers emphasize Simply Plumbing's exceptional response speed and accessibility, with reports of same-hour arrival and high owner involvement throughout projects.
Pacific Plumbing Systems
Pacific's customers highlight consistent punctuality, thorough pre-work explanations, and seeing the same experienced technicians across multiple service calls over years.
Key Takeaway: Simply Plumbing operates as a rapid-response, owner-driven service while Pacific functions as a more structured operation with stable technician crews and systematic communication protocols.
Customer Reviews
Simply Plumbing And Rooter
Carlos was my knight in shining armor! He was at my house with an hour of contacting him after a prior. Plumber stood me up two days in a row came and assessed the situation with my toilet. Explain t...
Carlos came out to replace my garbage disposal. He was very professional & prompt. Communicates clearly and responds quickly. Garbage disposal still working great!
I've used the services of Simply Plumbing & Rooter for my Hayward and San Jose rental properties: install new water heater and haul away the old one, install a water line for the refrigerator automati...
Pacific Plumbing Systems
Todd was personable, courteous and professional. He thoroughly explained why the toilet wasn't filling properly. He was fantastic!
Todd showed up promptly and made the repairs. We are very happy with the service!
Always good work and on time. Todd was great.
Consider Simply Plumbing And Rooter if...
- ✓ You have a plumbing emergency requiring same-day or even same-hour response and value speed above all else
- ✓ You prefer working directly with the business owner rather than assigned technicians and want that personal accountability
- ✓ You're comfortable verifying your homeowner's insurance covers contractor injuries or can confirm Simply Plumbing will provide alternative liability protection for your specific project
- ✓ Your project is straightforward with minimal risk of worker injury and you're willing to accept the insurance gap for faster service
Consider Pacific Plumbing Systems if...
- ✓ You want the liability protection of workers compensation insurance without relying on your homeowner's policy to cover contractor injuries
- ✓ You value scheduled appointments with reliable on-time arrival over emergency response speed
- ✓ You appreciate thorough explanations of problems and repair options before work begins rather than rapid execution
- ✓ You're looking for a company with stable, experienced technicians who might service your home repeatedly over the years
Questions to Ask Before Hiring
- → Ask Simply Plumbing directly about their liability coverage plan and whether they carry alternative insurance that protects homeowners if workers compensation is not on file
- → Ask Pacific about their typical response time for urgent plumbing issues to understand if they can handle time-sensitive problems
- → Confirm with your homeowner's insurance whether your policy covers injuries to contractors who don't carry workers comp before hiring Simply Plumbing
- → Ask both companies for references from projects similar to yours completed in the past six months
The Bottom Line
Pacific Plumbing Systems is the safer choice for most homeowners, providing comparable veteran experience with the critical addition of workers compensation insurance that protects you from liability if someone gets hurt on your property. Their customers emphasize reliability, thorough communication, and workforce stability—all indicators of a well-run operation. Choose Simply Plumbing only if you have a true emergency requiring same-hour response, prefer direct owner involvement, and have explicitly confirmed with your insurance agent that you're covered for contractor injuries. For scheduled plumbing work where you want to minimize risk, Pacific's insurance coverage and systematic approach make them the straightforward recommendation.
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Frequently Asked Questions
If a technician is injured while working at your home, your homeowner's insurance policy may be responsible for medical bills and lost wages since the company doesn't carry coverage for their workers. This is a financial liability that Pacific eliminates by maintaining workers comp insurance. Before hiring Simply Plumbing, contact your insurance agent to understand your exposure and whether you're comfortable with that risk.
No, the experience difference is negligible—Simply Plumbing has 17 years of licensing and Pacific has 18 years. Both are veteran-level contractors who have seen decades of residential plumbing challenges. The meaningful difference is not experience level but rather insurance coverage and service approach.
Customer feedback suggests Simply Plumbing excels at rapid response, with reports of arrival within an hour of initial contact. Pacific receives praise for punctuality on scheduled appointments but doesn't show the same pattern of ultra-fast emergency response. If you have a burst pipe at 2am, Simply Plumbing's track record suggests faster arrival, though you should ask Pacific directly about their emergency service capabilities.
Yes, both handle common residential plumbing including water heaters, toilets, faucets, garbage disposals, and drain work. Pacific's project list shows slightly broader scope including bathroom replumbs and gas line work, but for typical homeowner needs like fixture replacements and repairs, both have demonstrated capability across the same range of services.
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See our ranked list of top plumbing contractors in Alameda.
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How We Compare Contractors
License Verification
All license data is sourced from official California CSLB records and verified regularly.
Review Analysis
Customer reviews are aggregated from Google and analyzed to identify patterns in service quality.
Detailed Comparison
We analyze credentials, insurance, experience, and feedback to highlight meaningful differences.
Not all licensed contractors are created equal. While a valid license is the baseline requirement in California, contractors can vary significantly in experience, insurance coverage, and customer satisfaction.
- Experience matters: A contractor with 15+ years of experience has likely encountered and solved problems that newer contractors haven't faced yet.
- Workers' compensation protects you: If a contractor without workers' comp insurance has an employee injured on your property, you could be held liable.
- Reviews reveal patterns: Individual reviews can be misleading, but patterns across many reviews often reveal a contractor's true strengths and weaknesses.
- Bond amounts vary: A contractor's bond provides financial protection if they fail to complete work as agreed. Higher bonds offer more protection.
Taking time to compare contractors on these factors can save you from costly mistakes and help ensure your project is completed by a qualified professional.
Data Sources: License information from California CSLB. Ratings and reviews from Google. Last verified March 13, 2026.
This comparison is based on publicly available information. We recommend getting multiple quotes and verifying all credentials directly before hiring.
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