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Performance Plus Plumbing vs Star Rooter And Plumbing
Alameda Plumbing Contractors Comparison · Updated March 2026
Performance Plus brings 13 additional years of experience specializing in water heater work, while Star Rooter handles more complex infrastructure projects like full home repiping and sewer laterals.
| Performance Plus Plumbing | Star Rooter And Plumbing | |
|---|---|---|
| Rating | ★ 4.9 | ★ 4.7 |
| Years Licensed | 32 years | 19 years |
| License # | 692664 | 884481 |
| Workers' Comp | ✓ Yes | ✓ Yes |
| Bond Amount | $25,000 | $25,000 |
| Location | Livermore, CA | San Lorenzo, CA |
| Website | performanceplusplumbing.com | www.starrooter.com |
Key Differences
What Customers Say
Performance Plus Plumbing
Customers consistently emphasize Performance Plus's exceptional speed in both response and completion, with particular praise for water heater expertise and courteous office coordination.
Star Rooter And Plumbing
Star Rooter customers highlight thorough diagnostic practices using inspection technology, transparent project communication, and efficient completion of complex multi-stage projects.
Key Takeaway: Performance Plus receives feedback centered on rapid service completion and water heater specialization, while Star Rooter customers describe detailed inspection processes and successful management of major infrastructure overhauls.
Customer Reviews
Performance Plus Plumbing
Performance Plus Plumbing LLC exceeded my expectations! The team was professional, friendly, and highly skilled. They arrived on time, quickly identified the issue, and completed the repair efficientl...
This company is very honest, Sylvia explains the service in detail, and her pleasant demeanor is soothing to your worries during a break down of your equipment. Appointments that are scheduled with th...
Our Condo Association needed emergency leak detection and of all the companies contacted, the service was same morning and they were able to locate the source. They are very professional and Cliff is...
Star Rooter And Plumbing
We appreciated how quickly the plumbers were able to come to our home and ascertain the best course of action they should take. They were able to resolve the issue of the stoppage in the drain line wh...
Freddy was a great and a best work for me and family.
We had a great experience with Star Rooter! He took very good care of my parents bathrooms who are located in Castro Valley. Freddy and crew, were knowledgeable, great to work with and super polite. P...
Consider Performance Plus Plumbing if...
- ✓ You need water heater service, whether emergency repair, component replacement, or new installation, as Performance Plus maintains manufacturer warranty relationships and deep expertise in both tank and tankless systems
- ✓ Your situation requires immediate response for leaks, drain clearing, or toilet repairs where their 32-year track record of same-day service becomes the primary advantage
- ✓ You're a property manager or commercial operator needing a reliable service provider for routine maintenance calls across multiple locations
- ✓ You value streamlined coordination through experienced office staff who can quickly schedule and dispatch technicians for straightforward plumbing repairs
Consider Star Rooter And Plumbing if...
- ✓ You're facing major infrastructure work like complete home repiping, sewer lateral replacement, or water line installation from street to house where Star Rooter's project management experience matters more than response speed
- ✓ Your problem requires thorough diagnosis using camera inspection or crawlspace investigation before committing to repair decisions
- ✓ You need municipal compliance work or sidewalk-related plumbing projects where their experience with utility district requirements provides clear advantage
- ✓ You want detailed project communication with transparent pricing discussions upfront, particularly for complex jobs with potential complications
Questions to Ask Before Hiring
- → For major projects, ask Star Rooter about their typical timeline for jobs like yours and whether camera inspection is included in their diagnostic process
- → For water heater work with Performance Plus, confirm whether your specific brand falls under their manufacturer warranty relationships
- → Ask both companies about their approach to pricing: whether they charge flat rates for common repairs or provide detailed estimates after inspection
- → If your project involves municipal compliance, ask Star Rooter about their experience with your specific city's requirements and inspection processes
The Bottom Line
Your decision hinges on project type rather than overall quality, since both companies maintain strong credentials and positive customer experiences. Call Performance Plus Plumbing if you need water heater service, emergency repairs, or routine maintenance where their 32 years of specialization and manufacturer relationships provide clear advantage. Choose Star Rooter And Plumbing for infrastructure projects like home repiping, sewer lateral replacement, or situations requiring thorough camera inspection and diagnostic work. If you're uncertain about your problem's scope, Star Rooter's inspection-first approach will diagnose it properly before committing to repairs. For straightforward service calls and anything water heater related, Performance Plus's rapid-response operation gets you back to normal faster.
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Frequently Asked Questions
It matters more for what they've specialized in than the raw number. Performance Plus spent 32 years building manufacturer relationships and perfecting rapid water heater service, giving them an edge for those specific needs. Star Rooter's 19 years focused on handling complex infrastructure projects that Performance Plus doesn't emphasize. For a water heater emergency, call Performance Plus. For a sewer lateral replacement, Star Rooter's project experience is more relevant.
Same-day availability serves different purposes for each company. Performance Plus built their operation around completing service calls the same day you contact them, particularly for water heaters and emergency repairs. Star Rooter offers same-day response for diagnostics and emergencies, but their strength is efficiently completing major projects like full repiping in a single day once scheduled. If you need immediate repair completion, Performance Plus has the edge. If you need fast diagnosis followed by scheduled project work, either works.
Star Rooter receives more specific customer feedback about thorough diagnostic practices using camera equipment and crawlspace inspection, making them the better choice for mysterious problems requiring investigation. Performance Plus excels when the issue is already identified and needs immediate repair. If you're unsure whether your drain problem is a simple clog or a damaged sewer line, Star Rooter's diagnostic approach provides more comprehensive assessment.
Customer feedback shows Performance Plus focusing on service calls, water heater installations, and repairs rather than infrastructure overhauls. Star Rooter's accounts consistently describe complete home repiping, sewer lateral replacements, and street-to-house water line installations. For projects requiring permits, municipal coordination, or multi-day scope, Star Rooter demonstrates clear experience advantage. Performance Plus is the stronger choice for everything else.
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How We Compare Contractors
License Verification
All license data is sourced from official California CSLB records and verified regularly.
Review Analysis
Customer reviews are aggregated from Google and analyzed to identify patterns in service quality.
Detailed Comparison
We analyze credentials, insurance, experience, and feedback to highlight meaningful differences.
Not all licensed contractors are created equal. While a valid license is the baseline requirement in California, contractors can vary significantly in experience, insurance coverage, and customer satisfaction.
- Experience matters: A contractor with 15+ years of experience has likely encountered and solved problems that newer contractors haven't faced yet.
- Workers' compensation protects you: If a contractor without workers' comp insurance has an employee injured on your property, you could be held liable.
- Reviews reveal patterns: Individual reviews can be misleading, but patterns across many reviews often reveal a contractor's true strengths and weaknesses.
- Bond amounts vary: A contractor's bond provides financial protection if they fail to complete work as agreed. Higher bonds offer more protection.
Taking time to compare contractors on these factors can save you from costly mistakes and help ensure your project is completed by a qualified professional.
Data Sources: License information from California CSLB. Ratings and reviews from Google. Last verified March 11, 2026.
This comparison is based on publicly available information. We recommend getting multiple quotes and verifying all credentials directly before hiring.
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