Performance Plus Plumbing vs Service 4 Plumbing
Alameda Plumbing Contractors Comparison · Updated March 2026
Performance Plus brings three times the field experience with 32 years of continuous licensure compared to Service 4's 11 years.
| Performance Plus Plumbing | Service 4 Plumbing | |
|---|---|---|
| Rating | ★ 4.9 | ★ 3.8 |
| Years Licensed | 32 years | 11 years |
| License # | 692664 | 1004766 |
| Workers' Comp | ✓ Yes | ✓ Yes |
| Bond Amount | $25,000 | $25,000 |
| Location | Livermore, CA | San Leandro, CA |
| Website | performanceplusplumbing.com | service4plumbing.net |
Key Differences
What Customers Say
Performance Plus Plumbing
Customers consistently praise rapid response, professional technician expertise, courteous office staff, and efficient diagnostic problem-solving across both emergency and scheduled work.
Service 4 Plumbing
Customers note quick emergency response and technical expertise on installations, but feedback reveals inconsistency in scheduling follow-up work and customer service interactions.
Key Takeaway: Performance Plus demonstrates uniform service consistency from initial contact through completion, while Service 4 shows stronger execution on emergency arrival than on follow-through and customer communication.
Customer Reviews
Performance Plus Plumbing
Performance Plus Plumbing LLC exceeded my expectations! The team was professional, friendly, and highly skilled. They arrived on time, quickly identified the issue, and completed the repair efficientl...
This company is very honest, Sylvia explains the service in detail, and her pleasant demeanor is soothing to your worries during a break down of your equipment. Appointments that are scheduled with th...
Our Condo Association needed emergency leak detection and of all the companies contacted, the service was same morning and they were able to locate the source. They are very professional and Cliff is...
Service 4 Plumbing
I was having issues with my toilet and sink being clogged and I needed a same day appointment which they were able to accommodate. Both Raphael and the gentleman who assisted us were super communicat...
Absolutely amazing service! My kitchen sink is a tricky, high-end setup, but the Justin & team replaced it perfectly. His attention to detail and commitment to doing things the right way really stood ...
An accurate guy to fix the Plumbing problems in a one time and for the rest of you house age with a good materials and the best warranty
Consider Performance Plus Plumbing if...
- ✓ Your home is older and plumbing issues may involve outdated configurations or hidden problems requiring diagnostic experience accumulated over three decades
- ✓ You value consistent customer service interactions from first phone call through completion, with particular emphasis on courteous office staff coordination
- ✓ Your project involves water heater work, especially warranty repairs or manufacturer-specific installations where established industry relationships matter
- ✓ You need confidence in both emergency response and scheduled follow-up work without concerns about availability or service consistency
Consider Service 4 Plumbing if...
- ✓ You're located in San Leandro and prefer a contractor based in your immediate area for very quick arrival times
- ✓ Your project is straightforward fixture installation or routine repair where technical execution matters more than extensive diagnostic experience
- ✓ You're comfortable being proactive about communication and scheduling to ensure follow-up work gets completed as needed
Questions to Ask Before Hiring
- → Ask Service 4 specifically about their process for scheduling follow-up appointments and how they ensure customer service consistency across different staff members
- → Ask Performance Plus about travel time and service call fees for reaching San Leandro from their Livermore base
- → Request references from projects completed in the past six months to understand current service quality for both companies
The Bottom Line
Performance Plus Plumbing represents the stronger choice for most homeowners in this comparison. The company's 32-year track record provides substantially more diagnostic experience for complex problems, manufacturer warranty relationships add credibility for water heater work, and customer feedback shows consistent professionalism across all service touchpoints. Service 4 can handle straightforward plumbing work and responds quickly to emergencies, but mixed feedback on customer service consistency and scheduling follow-through creates uncertainty you don't need when choosing a contractor this week. Unless you're in San Leandro and need someone within 30 minutes, Performance Plus offers greater reliability and depth of experience worth the slightly longer travel time from Livermore.
Get Up to 3 Free Quotes
Compare prices from licensed, verified contractors
Frequently Asked Questions
For straightforward fixture replacements or simple drain clearing, both companies can handle the work. The experience gap becomes significant when complications arise—older pipe materials, code changes over decades, unusual configurations in homes built before current standards, or diagnostic challenges with intermittent problems. Performance Plus has seen and solved these scenarios repeatedly over 32 years.
The feedback pattern suggests inconsistency rather than universal problems—some customers experienced excellent communication while others struggled with scheduling follow-up work and responsiveness. If you choose Service 4, establish clear expectations upfront about timelines and get commitments in writing. Performance Plus shows more uniformly positive customer service feedback across multiple interactions.
Manufacturers select service providers based on technical competence, reliability, and track record. This relationship means Performance Plus has demonstrated expertise specifically in water heater diagnostics and repairs, has access to manufacturer-specific parts and technical support, and has been vetted by the brands themselves. If your project involves water heater work, this represents a meaningful credential.
Both demonstrate quick arrival times for emergencies. The distinction appears in what happens after arrival: Performance Plus receives consistent feedback on diagnostic accuracy and efficient problem resolution, while Service 4's feedback shows stronger technical execution than follow-through on scheduling and customer communication. Fast arrival matters less if follow-up work gets delayed or installation accuracy becomes an issue.
Looking for the Best?
See our ranked list of top plumbing contractors in Alameda.
Other Alameda Plumbing Contractors Comparisons
How We Compare Contractors
License Verification
All license data is sourced from official California CSLB records and verified regularly.
Review Analysis
Customer reviews are aggregated from Google and analyzed to identify patterns in service quality.
Detailed Comparison
We analyze credentials, insurance, experience, and feedback to highlight meaningful differences.
Not all licensed contractors are created equal. While a valid license is the baseline requirement in California, contractors can vary significantly in experience, insurance coverage, and customer satisfaction.
- Experience matters: A contractor with 15+ years of experience has likely encountered and solved problems that newer contractors haven't faced yet.
- Workers' compensation protects you: If a contractor without workers' comp insurance has an employee injured on your property, you could be held liable.
- Reviews reveal patterns: Individual reviews can be misleading, but patterns across many reviews often reveal a contractor's true strengths and weaknesses.
- Bond amounts vary: A contractor's bond provides financial protection if they fail to complete work as agreed. Higher bonds offer more protection.
Taking time to compare contractors on these factors can save you from costly mistakes and help ensure your project is completed by a qualified professional.
Data Sources: License information from California CSLB. Ratings and reviews from Google. Last verified March 12, 2026.
This comparison is based on publicly available information. We recommend getting multiple quotes and verifying all credentials directly before hiring.
Get in Touch
Have questions or feedback? We'd love to hear from you.
Compare Local Pros