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Moore Plumbing vs R B Travis
Alameda Plumbing Contractors Comparison · Updated March 2026
Moore Plumbing brings 35 years of experience but lacks workers compensation insurance, while R B Travis offers complete liability protection with 4 years in business.
| Moore Plumbing | R B Travis | |
|---|---|---|
| Rating | ★ 4.5 | ★ 4.8 |
| Years Licensed | 35 years | 4 years |
| License # | 599650 | 1084502 |
| Workers' Comp | — | ✓ Yes |
| Bond Amount | $25,000 | $25,000 |
| Location | San Leandro, CA | Livermore, CA |
| Website | — | www.serviceexperts.com |
Key Differences
What Customers Say
Moore Plumbing
Customers emphasize Moore Plumbing's honest assessments, direct owner involvement, and quick response times built on long-term relationships spanning years or decades.
R B Travis
Customers consistently praise R B Travis for punctual arrivals, thorough communication throughout service, professional technician behavior, and clean work completion.
Key Takeaway: Moore Plumbing earns loyalty through the owner's personal expertise and straightforward guidance, while R B Travis builds satisfaction through systematic reliability and professional service delivery.
Customer Reviews
Moore Plumbing
I've been doing business with Moore Plumbing since 2010. He's just a straight shooter. No BS , honest and hardworking. His prices are fair and he does good work.
Fastest response, quick, quality work and best price I've seen vs. 3 other plumbers in the area
Showed up and went out of their way to fix what they found. Also, took the time to discuss more problems they found. Will have them back when necessary!
R B Travis
Excellent work and we appreciate his professionalism
Have made multiple calls over more than 3 years. Consistently received expert service. Shoutout for Cody. Professional, good listener, fast and knowledgeable about his job. I would recommend RBTravis ...
Outstanding service from Javier at R.B. Travis. HomeServe scheduled R.B. Travis to fix two clogged sinks in my home (kitchen and bathroom). Javier called ahead, arrived on time, and went above and be...
Consider Moore Plumbing if...
- ✓ You have a complex plumbing problem in an older home that may require diagnostic expertise and creative problem-solving based on decades of encountering unusual situations
- ✓ You value direct interaction with an experienced owner who will personally assess your project and explain options based on 35 years of hands-on work
- ✓ You're comfortable verifying your homeowner's insurance provides adequate coverage for contractor injuries, or the owner confirms he works alone and accepts the liability risk
- ✓ You prefer the straightforward, relationship-based approach of a veteran tradesperson who has served customers continuously for decades
Consider R B Travis if...
- ✓ Workers compensation coverage is non-negotiable for you, and you want complete protection from liability if someone is injured during your plumbing work
- ✓ You're working through a home warranty provider and need a contractor with established processes for coordinating insurance claims and approvals
- ✓ You value systematic communication practices like advance arrival notifications, scheduled service windows, and technicians who reliably show up on time
- ✓ Your project is straightforward repair or installation work where professional execution and cleanup matter more than decades of diagnostic experience
Questions to Ask Before Hiring
- → Ask Moore Plumbing specifically how they handle worker injury liability: Does the owner work alone, and will you sign any waiver? Confirm your homeowner's policy covers contractor injuries.
- → Ask R B Travis which technician would handle your project and how long they've been with the company, since the business is relatively new.
- → For complex projects with Moore Plumbing, ask the owner to walk you through similar situations he's encountered and how his experience would apply to your specific issue.
- → Ask both companies for references from projects similar to yours completed in the past year, paying attention to how they handled unexpected complications.
The Bottom Line
If you need complete liability protection and value systematic, reliable service, R B Travis is the clearer choice with their workers compensation coverage and professional operations. However, if you're facing a complex plumbing situation in an older home where diagnostic expertise truly matters, Moore Plumbing's 35 years of experience represents significant added value—provided you're willing to accept the workers comp risk after verifying your insurance coverage. For straightforward repairs and installations, R B Travis offers better risk management without sacrificing quality. For complicated problems requiring veteran insight, Moore Plumbing's experience advantage may justify the additional liability consideration if you can address the insurance gap adequately.
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Frequently Asked Questions
For straightforward repairs like faucet replacements or drain clearing, the experience gap matters less since both companies handle these competently. The difference becomes significant when problems are more complex than they initially appear—an older home's corroded pipes, unusual septic configurations, or code compliance issues in renovated properties. Moore Plumbing's owner has likely seen your specific situation before, while R B Travis technicians may need to research or escalate unusual problems.
This depends entirely on your risk tolerance and homeowner's insurance coverage. If a worker is seriously injured on your property and the company has no workers comp, your insurance becomes primary, potentially leading to claims that increase your rates or even legal exposure. Some homeowners accept this risk for access to highly experienced contractors, but you should make that choice deliberately after consulting your insurance agent, not by default.
Both companies regularly perform water heater installations including tankless systems. Moore Plumbing's advantage would be if your home has unusual venting requirements or older plumbing that needs assessment during replacement. R B Travis offers more predictable scheduling and communication, plus the security of workers comp if something goes wrong during installation. For a standard replacement in a typical home, either can handle it competently.
No, warranty work indicates established business relationships and ability to meet service standards required by large networks. Both companies actually work with home warranty providers. R B Travis appears more systematized for this work with consistent communication protocols, while Moore Plumbing brings deep experience to warranty jobs that may have been misdiagnosed or require expert assessment beyond the initial service call.
Looking for the Best?
See our ranked list of top plumbing contractors in Alameda.
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How We Compare Contractors
License Verification
All license data is sourced from official California CSLB records and verified regularly.
Review Analysis
Customer reviews are aggregated from Google and analyzed to identify patterns in service quality.
Detailed Comparison
We analyze credentials, insurance, experience, and feedback to highlight meaningful differences.
Not all licensed contractors are created equal. While a valid license is the baseline requirement in California, contractors can vary significantly in experience, insurance coverage, and customer satisfaction.
- Experience matters: A contractor with 15+ years of experience has likely encountered and solved problems that newer contractors haven't faced yet.
- Workers' compensation protects you: If a contractor without workers' comp insurance has an employee injured on your property, you could be held liable.
- Reviews reveal patterns: Individual reviews can be misleading, but patterns across many reviews often reveal a contractor's true strengths and weaknesses.
- Bond amounts vary: A contractor's bond provides financial protection if they fail to complete work as agreed. Higher bonds offer more protection.
Taking time to compare contractors on these factors can save you from costly mistakes and help ensure your project is completed by a qualified professional.
Data Sources: License information from California CSLB. Ratings and reviews from Google. Last verified March 13, 2026.
This comparison is based on publicly available information. We recommend getting multiple quotes and verifying all credentials directly before hiring.
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