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Moore Plumbing vs Pacific Plumbing Systems
Alameda Plumbing Contractors Comparison · Updated March 2026
Moore Plumbing brings nearly twice the experience but lacks workers compensation insurance, while Pacific Plumbing Systems offers full coverage and structured service delivery.
| Moore Plumbing | Pacific Plumbing Systems | |
|---|---|---|
| Rating | ★ 4.5 | ★ 5.0 |
| Years Licensed | 35 years | 18 years |
| License # | 599650 | 909639 |
| Workers' Comp | — | ✓ Yes |
| Bond Amount | $25,000 | $25,000 |
| Location | San Leandro, CA | San Leandro, CA |
| Website | — | pacificplumbingsystem.com |
Key Differences
What Customers Say
Moore Plumbing
Moore Plumbing customers emphasize the owner's direct involvement, honest communication, quick response times, and fair pricing across both routine and complex projects.
Pacific Plumbing Systems
Pacific Plumbing Systems customers consistently highlight punctual arrivals, thorough explanations from professional technicians, clean worksites, and reliable repeat service over many years.
Key Takeaway: Moore operates as an owner-driven service model with personal accountability and quick mobilization, while Pacific functions as a professional team-based operation with systematic reliability and workforce continuity.
Customer Reviews
Moore Plumbing
I've been doing business with Moore Plumbing since 2010. He's just a straight shooter. No BS , honest and hardworking. His prices are fair and he does good work.
Fastest response, quick, quality work and best price I've seen vs. 3 other plumbers in the area
Showed up and went out of their way to fix what they found. Also, took the time to discuss more problems they found. Will have them back when necessary!
Pacific Plumbing Systems
Todd was personable, courteous and professional. He thoroughly explained why the toilet wasn't filling properly. He was fantastic!
Todd showed up promptly and made the repairs. We are very happy with the service!
Always good work and on time. Todd was great.
Consider Moore Plumbing if...
- ✓ You have complex or unusual plumbing issues in an older home where 35 years of diagnostic experience matters, particularly with septic systems or layered repairs from multiple decades.
- ✓ You prefer working directly with the business owner throughout your project rather than assigned technicians, and value personal accountability.
- ✓ You're willing to verify your homeowner's insurance covers contractor injuries and accept potential liability exposure in exchange for Moore's pricing and direct-owner service model.
- ✓ You've worked with Moore before and trust the established relationship, making the workers comp gap an acceptable known risk.
Consider Pacific Plumbing Systems if...
- ✓ You want to eliminate personal liability risk with proper workers compensation coverage protecting you if anyone is injured during your plumbing work.
- ✓ You value predictable service delivery with on-time arrivals, professional technicians, and systematic communication about repairs and costs.
- ✓ Your project involves standard residential plumbing repairs or installations where Pacific's 18 years of experience is fully adequate for quality results.
- ✓ You prefer a company with demonstrated workforce retention and consistent technician quality rather than depending on owner availability.
Questions to Ask Before Hiring
- → Ask Moore Plumbing directly about their workers compensation status and what liability protection they recommend for homeowners, then verify your homeowner's policy actually covers contractor injuries on your property.
- → Ask Pacific Plumbing Systems which specific technician would handle your project and whether they have experience with your particular plumbing issue.
- → Ask Moore Plumbing about current availability given the owner's direct involvement in projects, especially if you need work completed by a specific deadline.
- → Ask both companies for references from projects similar to yours completed within the past year.
The Bottom Line
Pacific Plumbing Systems is the safer choice for most homeowners because their workers compensation insurance eliminates a significant liability risk that could cost you far more than any project savings. Their 18 years of experience, professional technician team, and consistent service delivery handle standard residential plumbing effectively. Consider Moore Plumbing only if you have complex diagnostic needs requiring 35 years of field experience, you've verified your homeowner's insurance provides adequate contractor injury coverage, and you specifically value direct owner involvement. For typical plumbing repairs and installations, Pacific offers veteran expertise with proper insurance protection. Don't let price alone drive this decision—one uninsured workplace injury could dwarf your entire project cost.
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Frequently Asked Questions
It means if a worker is injured while working on your property, your homeowner's insurance may become the primary coverage for medical bills and lost wages. This could affect your premiums or coverage limits. Before hiring Moore, contact your homeowner's insurance agent to confirm you have adequate coverage for contractor injuries and understand the potential financial exposure.
Both are veteran contractors fully capable of handling residential plumbing work. Moore's additional 17 years matters most for diagnosing unusual problems in older homes where multiple generations of repairs have created complex situations, or for specialized work like septic systems. For standard plumbing repairs and installations, Pacific's 18 years provides sufficient expertise.
Moore Plumbing customers specifically mention quick response times and direct owner involvement, suggesting faster mobilization for urgent issues. Pacific Plumbing Systems emphasizes scheduled appointments with on-time arrival, indicating a more structured service model. If you need someone immediately, ask Moore about current availability; if you need guaranteed arrival within a specific timeframe tomorrow, Pacific's scheduling reliability may serve you better.
Both receive customer feedback describing pricing as reasonable or fair. Moore's customers specifically highlight honest pricing and straightforward estimates, while Pacific's customers note reasonable pricing alongside professional service. The actual cost difference likely depends on your specific project. Get written estimates from both, but factor the workers compensation insurance difference into your decision—Pacific's coverage protects you from potentially much larger liability costs.
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See our ranked list of top plumbing contractors in Alameda.
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How We Compare Contractors
License Verification
All license data is sourced from official California CSLB records and verified regularly.
Review Analysis
Customer reviews are aggregated from Google and analyzed to identify patterns in service quality.
Detailed Comparison
We analyze credentials, insurance, experience, and feedback to highlight meaningful differences.
Not all licensed contractors are created equal. While a valid license is the baseline requirement in California, contractors can vary significantly in experience, insurance coverage, and customer satisfaction.
- Experience matters: A contractor with 15+ years of experience has likely encountered and solved problems that newer contractors haven't faced yet.
- Workers' compensation protects you: If a contractor without workers' comp insurance has an employee injured on your property, you could be held liable.
- Reviews reveal patterns: Individual reviews can be misleading, but patterns across many reviews often reveal a contractor's true strengths and weaknesses.
- Bond amounts vary: A contractor's bond provides financial protection if they fail to complete work as agreed. Higher bonds offer more protection.
Taking time to compare contractors on these factors can save you from costly mistakes and help ensure your project is completed by a qualified professional.
Data Sources: License information from California CSLB. Ratings and reviews from Google. Last verified March 12, 2026.
This comparison is based on publicly available information. We recommend getting multiple quotes and verifying all credentials directly before hiring.
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