Compare Local Pros
Old Redwood Heating And Cooling vs Valley Comfort Heating And Air
Sonoma HVAC Contractors Comparison · Updated March 2026
Valley Comfort brings 19 years of HVAC experience versus Old Redwood's newer operation, offering proven diagnostic expertise for complex system issues.
| Old Redwood Heating And Cooling | Valley Comfort Heating And Air | |
|---|---|---|
| Rating | ★ 5.0 | ★ 4.7 |
| Years Licensed | 0 years | 19 years |
| License # | 1147019 | 887868 |
| Workers' Comp | ✓ Yes | ✓ Yes |
| Bond Amount | $25,000 | $25,000 |
| Location | Windsor, CA | Santa Rosa, CA |
| Website | — | valleycomfortheatingandair.com |
Key Differences
What Customers Say
Old Redwood Heating And Cooling
Customers emphasize Old Redwood's thorough cleaning and servicing during appointments, with detailed technical explanations that make HVAC systems understandable to homeowners.
Valley Comfort Heating And Air
Valley Comfort consistently receives feedback about honest diagnostic assessments that save customers money, professional service practices, and efficient problem-solving across diverse HVAC projects.
Key Takeaway: Valley Comfort's reviews highlight diagnostic expertise and finding repairs when others recommended replacements, while Old Redwood's reviews focus on thoroughness and educational communication during service visits.
Customer Reviews
Old Redwood Heating And Cooling
Justin at Old Redwood H&C is professional, honest, very knowledgeable, helpful and priced fairly. Was really so easy to have his Company replace my furnace. He goes beyond expectations to explain ever...
I had an outstanding experience with Justin at Old Redwood H&C. He helped troubleshoot my broken HVAC system and went the extra mile to ensure everything was thoroughly cleaned and fully serviced afte...
Valley Comfort Heating And Air
Valley Comfort came when they said they wood. Jose gave honest advice and support. I appreciate so much that they such a reliable company is willing to come out to the coast!
This is now our 3rd service request. Jose has been superb, professional in every way. For one, he immediately put on foot cover when entering our home. Other service folks have never shown such car...
Im very pleased w the work they did for me. Saba and Blake were great to work w they were professional, kind and thorough. Valley Comfort will be taking care of my HVAC servicing and repairs if neede...
Consider Old Redwood Heating And Cooling if...
- ✓ Your HVAC system is relatively new and the issue is straightforward, like a recent equipment failure with clear symptoms rather than intermittent or mysterious problems.
- ✓ You value high owner involvement and want personalized attention from a contractor building their reputation through exceptional service on every job.
- ✓ Your project is standard residential work like furnace replacement or routine maintenance rather than specialized systems or complex diagnostics.
- ✓ You've received a quote from Valley Comfort and want a second opinion from a qualified contractor with proper licensing and insurance.
Consider Valley Comfort Heating And Air if...
- ✓ Your HVAC system is older, exhibiting intermittent problems, or you've already had unsuccessful repair attempts that require experienced diagnostic skills.
- ✓ You need specialized work like duct cleaning, heat pump installation, ductless systems, or boiler service where Valley Comfort's 19-year track record covers diverse project types.
- ✓ You're dealing with obsolete equipment or discontinued parts where a veteran contractor's industry relationships and historical knowledge matter.
- ✓ You want same-day responsiveness combined with the reliability that comes from nearly two decades of continuous operation and established relationships with suppliers and real estate professionals.
Questions to Ask Before Hiring
- → Ask Old Redwood for references from projects similar to yours, particularly if your system is older or the problem is complex, to assess their experience with your specific situation.
- → Ask Valley Comfort about their warranty on repairs and installations, and whether their 19 years of operation means they'll still be available to honor those commitments.
- → If your system is exhibiting symptoms that previous contractors couldn't diagnose, ask both companies how they approach troubleshooting and what their success rate is with difficult diagnostic cases.
The Bottom Line
For most homeowners, Valley Comfort's 19 years of continuous licensing provides meaningful advantages in diagnostic expertise, project diversity, and proven reliability that justify choosing them over Old Redwood. This matters most when dealing with older systems, complex problems, or specialized work beyond basic furnace replacement. Old Redwood is a legitimately licensed contractor with positive reviews who may offer competitive pricing and high personal attention, making them a reasonable option for straightforward projects on newer equipment where diagnostic depth matters less. If your HVAC issue is anything beyond simple and obvious, or if you value the peace of mind that comes with nearly two decades of continuous operation, Valley Comfort is the clearer choice. Get quotes from both, but lean toward the veteran contractor unless Old Redwood's pricing is substantially lower and your project is truly routine.
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Frequently Asked Questions
For straightforward equipment swaps on newer homes with standard configurations, the experience gap matters less and both contractors can handle the installation competently. However, if your home has older ductwork, unusual venting requirements, or potential compatibility issues with existing systems, Valley Comfort's 19 years means they've encountered and solved these complications many times before. Even on seemingly simple projects, experienced contractors spot underlying issues that newer ones might miss.
Old Redwood carries proper licensing, workers compensation, and bonding, meeting the baseline requirements for contractor protection. Their positive reviews indicate technical competence and thorough work. The concern isn't trustworthiness but rather depth of diagnostic experience when facing complex or unusual problems. For standard residential work on newer systems, their newer status is less of a factor than it would be for troubleshooting a 20-year-old system with intermittent failures.
Valley Comfort's review pattern shows multiple instances of providing repair solutions after other contractors suggested expensive replacements, which reflects both diagnostic skill and business philosophy. With 19 years of experience, their technicians have the pattern recognition to identify actual failures versus wear-and-tear issues, and the honesty to recommend the most cost-effective solution. This reputation for honest assessments is specifically mentioned by real estate professionals who rely on them for accurate evaluations.
Valley Comfort has documented same-day responsiveness in customer reviews and the scheduling infrastructure that comes with 19 years of operation, making them the stronger choice for urgent needs. Old Redwood's high owner involvement suggests flexibility, but as a newer operation they may have more limited availability. If your situation involves complex diagnostics rather than a simple known repair, Valley Comfort's veteran experience becomes even more important for getting it fixed correctly the first time.
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How We Compare Contractors
License Verification
All license data is sourced from official California CSLB records and verified regularly.
Review Analysis
Customer reviews are aggregated from Google and analyzed to identify patterns in service quality.
Detailed Comparison
We analyze credentials, insurance, experience, and feedback to highlight meaningful differences.
Not all licensed contractors are created equal. While a valid license is the baseline requirement in California, contractors can vary significantly in experience, insurance coverage, and customer satisfaction.
- Experience matters: A contractor with 15+ years of experience has likely encountered and solved problems that newer contractors haven't faced yet.
- Workers' compensation protects you: If a contractor without workers' comp insurance has an employee injured on your property, you could be held liable.
- Reviews reveal patterns: Individual reviews can be misleading, but patterns across many reviews often reveal a contractor's true strengths and weaknesses.
- Bond amounts vary: A contractor's bond provides financial protection if they fail to complete work as agreed. Higher bonds offer more protection.
Taking time to compare contractors on these factors can save you from costly mistakes and help ensure your project is completed by a qualified professional.
Data Sources: License information from California CSLB. Ratings and reviews from Google. Last verified March 12, 2026.
This comparison is based on publicly available information. We recommend getting multiple quotes and verifying all credentials directly before hiring.
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