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Moore Home Services vs Simpson Sheet Metal
Sonoma HVAC Contractors Comparison · Updated March 2026
Simpson Sheet Metal brings 44 years of licensed experience versus Moore Home Services' 7 years, making it the stronger choice for complex HVAC installations.
| Moore Home Services | Simpson Sheet Metal | |
|---|---|---|
| Rating | ★ 4.6 | ★ 4.6 |
| Years Licensed | 7 years | 44 years |
| License # | 1051850 | 416913 |
| Workers' Comp | ✓ Yes | ✓ Yes |
| Bond Amount | $25,000 | $25,000 |
| Location | Santa Rosa, CA | Santa Rosa, CA |
| Website | — | simpsonsheetmetal.com |
Key Differences
What Customers Say
Moore Home Services
Moore Home Services customers consistently praise responsive scheduling, same-day availability, and professional technicians who explain problems clearly across plumbing and HVAC work.
Simpson Sheet Metal
Simpson Sheet Metal customers emphasize the company's problem-solving abilities for complex installations, clean work practices, and efficient project completion despite occasional scheduling delays.
Key Takeaway: Moore is recognized for speed and accessibility across multiple trades, while Simpson earns praise for handling challenging HVAC installations requiring creative structural solutions that reflect their specialized depth.
Customer Reviews
Moore Home Services
Moore Home Services, my experience was great the office personnel was so very helpful, polite and did notify me of any changes or update, the field technician's Edwardo and Daryl are very helpful a...
I've Use McDonald Plumbing Heating & Air (MDPHA) for years. Five years ago I replaced my a/c with a Trane model recommended by MDPHA. I also purchased the recommended extended warranty. This past Th...
Excellent Service - master Douglass arrived at time and not only fixed a problem with AC compressor unit but explained a lot about "how and why" the ac system works and what was the problem. Recommend...
Simpson Sheet Metal
As always, excellent customer service and helpful, friendly employees. Well done!
The Simpson Sheet Metal team did a fantastic job designing and installing a heat-pump HVAC system within some unusual constraints of our home. They were professional, timely and creative solutions wi...
HVAC job was very professional! Did a great job. Cleaned up everything on the project Very courteous and polite I only use Simpson
Consider Moore Home Services if...
- ✓ You need a single contractor who can handle plumbing issues alongside HVAC work, such as water heater replacement, drain cleaning, or leak repairs during the same service visit.
- ✓ You require same-day or emergency service for urgent situations, as Moore emphasizes quick response times and flexible scheduling.
- ✓ Your project involves routine maintenance, diagnostics, or standard repairs rather than complex system installations requiring extensive structural modifications.
- ✓ You prefer working with a responsive contractor who can develop a long-term service relationship across multiple home systems rather than specializing in HVAC alone.
Consider Simpson Sheet Metal if...
- ✓ Your project involves complex HVAC installation work like full ductwork replacement, heat pump systems, custom venting solutions, or mini-split installations requiring specialized expertise.
- ✓ Your home presents structural challenges or unusual constraints that demand creative problem-solving and extensive installation experience.
- ✓ You're planning a major system replacement where the difference between 7 years and 44 years of specialized experience meaningfully reduces risk of installation errors.
- ✓ You need custom sheet metal fabrication work alongside HVAC installation, as Simpson maintains this specialized capability that general HVAC contractors typically don't offer.
Questions to Ask Before Hiring
- → Ask Simpson about their scheduling timeline and any travel time charges, as reviews mentioned occasional delays and billing practices related to distance that some customers found unclear.
- → Ask Moore whether their technicians specialize in HVAC or cross-train across plumbing and heating, since understanding their crew's depth in your specific system type matters for complex installations.
- → Request references from both companies for projects matching your scope, particularly if you're planning ductwork replacement or heat pump installation with Simpson, or multi-system work with Moore.
The Bottom Line
For complex HVAC installations involving ductwork replacement, heat pump systems, or challenging structural constraints, Simpson Sheet Metal's 44 years of specialized experience provides meaningfully greater expertise and reduces installation risk. Their veteran status translates to problem-solving ability that matters when projects get complicated. Choose Moore Home Services if you need responsive multi-system service covering plumbing alongside HVAC, value same-day availability for emergencies, or prefer a single contractor relationship for ongoing maintenance across different home systems. For straightforward equipment replacements without complications, both are capable. For major HVAC projects where installation expertise directly impacts long-term performance, Simpson's depth of experience justifies their selection despite Moore being a perfectly competent contractor for less complex work.
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Frequently Asked Questions
For basic equipment swaps in accessible locations with existing ductwork in good condition, both contractors can handle the work competently. The experience gap becomes significant when your project involves complications like inadequate ductwork, structural constraints requiring creative venting solutions, or upgrading to modern heat pump systems that require different installation approaches than traditional equipment. Simpson's 44 years means they've solved these problems hundreds of times before.
Moore performs system installations including ductwork and tankless water heaters based on their project history, not just repairs. The question is complexity tolerance: Moore can competently install standard residential HVAC systems, but Simpson's decades of specialization provide deeper expertise for challenging installations, custom ductwork, or situations where structural limitations require non-standard solutions. For straightforward replacements, Moore is capable; for complex projects, Simpson's experience reduces risk.
Moore maintains 7 years of documented HVAC experience with positive customer feedback on air conditioning, heating, and system installations, so they're qualified for standard residential work. The difference is depth versus breadth: Simpson's exclusive focus on HVAC for 44 years means greater specialized knowledge, while Moore's multi-trade approach offers convenience for homes needing both plumbing and HVAC attention. Neither approach is inherently better—it depends whether your priority is maximum specialization or versatile service capability.
Moore emphasizes same-day and emergency availability, suggesting faster response for urgent needs. Simpson's reviews mention occasional scheduling delays and travel time considerations for locations farther from their facility. If you need immediate service, ask Moore about current availability. If you're planning a major installation with Simpson, confirm the timeline upfront and clarify any travel time charges based on your specific location in Sonoma County.
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How We Compare Contractors
License Verification
All license data is sourced from official California CSLB records and verified regularly.
Review Analysis
Customer reviews are aggregated from Google and analyzed to identify patterns in service quality.
Detailed Comparison
We analyze credentials, insurance, experience, and feedback to highlight meaningful differences.
Not all licensed contractors are created equal. While a valid license is the baseline requirement in California, contractors can vary significantly in experience, insurance coverage, and customer satisfaction.
- Experience matters: A contractor with 15+ years of experience has likely encountered and solved problems that newer contractors haven't faced yet.
- Workers' compensation protects you: If a contractor without workers' comp insurance has an employee injured on your property, you could be held liable.
- Reviews reveal patterns: Individual reviews can be misleading, but patterns across many reviews often reveal a contractor's true strengths and weaknesses.
- Bond amounts vary: A contractor's bond provides financial protection if they fail to complete work as agreed. Higher bonds offer more protection.
Taking time to compare contractors on these factors can save you from costly mistakes and help ensure your project is completed by a qualified professional.
Data Sources: License information from California CSLB. Ratings and reviews from Google. Last verified March 12, 2026.
This comparison is based on publicly available information. We recommend getting multiple quotes and verifying all credentials directly before hiring.
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