Compare Local Pros
Arc Heating And Air Conditioning vs Done Right Heating And Air
Placer HVAC Contractors Comparison · Updated March 2026
Done Right brings 16 years of experience versus Arc's 3 years, though both demonstrate strong customer service and honest pricing.
| Arc Heating And Air Conditioning | Done Right Heating And Air | |
|---|---|---|
| Rating | ★ 5.0 | ★ 4.9 |
| Years Licensed | 3 years | 16 years |
| License # | 1107203 | 943874 |
| Workers' Comp | ✓ Yes | ✓ Yes |
| Bond Amount | $25,000 | $25,000 |
| Location | Roseville, CA | Auburn, CA |
| Website | archomepros.com | donerightheatingair.com |
Key Differences
What Customers Say
Arc Heating And Air Conditioning
Arc receives consistent praise for same-day emergency response and exceptionally detailed customer education during service calls.
Done Right Heating And Air
Done Right earns recognition for thorough diagnostic evaluations and professional handling of complex installations including ductwork modifications.
Key Takeaway: Arc emphasizes rapid response and educational communication while Done Right's feedback highlights depth of technical evaluation and experience with complicated system replacements.
Customer Reviews
Arc Heating And Air Conditioning
Vitaliy Ivanov with ARC Heating & Air was awesome! Very knowledgeable and made me feel like family. I will recommend them to friends and family.
We received excellent service from Vitaliy. He was prompt in coming out to service our furnace, did a thorough service and advised us of some potential issues in our attic not related to our init He d...
Amazing and honest company. Vitaliy is down to earth and helped me find the best most cost effective solution for my AC issues. I truly appreciate and look for honesty when working with companies and ...
Done Right Heating And Air
Nice guys, goid work, local, installed the new unit BEFORE payment. I was pulling a loan to cover the cost and the installed a 10k plus new heat pump/air conditioner and waited 10 days for payment. N...
Excellent prompt clean heater working great
Sanad worked efficiently and kindly to solve our issue. Also showed up on time & was very courteous to our tenants. Most of all, got the furnace up & running in time for winter. Huge thank you to S...
Consider Arc Heating And Air Conditioning if...
- ✓ You need emergency HVAC service today or tomorrow, as Arc specifically emphasizes same-day availability and rapid response times for urgent situations
- ✓ You prefer working directly with the owner on your project and value high personal involvement throughout the service call
- ✓ Your HVAC issue is relatively straightforward (replacing a failed capacitor, thermostat problems, routine maintenance) where Arc's 3 years of experience is entirely sufficient
- ✓ You want detailed education about your system and appreciate contractors who take extra time explaining how things work and what options you have
Consider Done Right Heating And Air if...
- ✓ Your home has an older HVAC system where hidden problems often emerge during repairs, benefiting from Done Right's 16 years of troubleshooting experience
- ✓ You're planning a complex project like heat pump installation, complete system replacement with ductwork modifications, or whole-home evaluations where veteran expertise matters
- ✓ You're dealing with an intermittent problem that's hard to diagnose, where Done Right's extensive exposure to unusual failures provides an advantage
- ✓ You own rental properties and need a contractor with established processes for managing multiple properties and varied system types
Questions to Ask Before Hiring
- → Ask Arc about their experience with your specific HVAC brand and system type, and request references from similar projects completed in the past year
- → Ask Done Right about typical crew tenure and whether the same technicians handle diagnostics and installations for continuity
- → Ask both companies for detailed written estimates that break down labor, materials, and warranty coverage so you can compare apples-to-apples
- → If your project involves ductwork or structural modifications, ask each company how many similar installations they've completed and what unexpected issues they typically encounter
The Bottom Line
Done Right Heating And Air is the safer choice for complex projects, older homes, difficult diagnostics, or situations where you want maximum experience depth handling unexpected complications. Their 16 years in business means broader exposure to unusual problems and edge cases. Arc Heating And Air makes sense when you need fast response for straightforward repairs, prefer high owner involvement, or have a newer system with a clear problem where 3 years of experience is entirely adequate. Both companies demonstrate honest pricing and clear communication, so your decision should focus on project complexity and timeline urgency. For emergency repairs on newer equipment, Arc's same-day emphasis works well. For system replacements or tricky diagnostics, Done Right's veteran expertise provides more confidence.
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Frequently Asked Questions
For straightforward component replacements on newer systems, Arc's 3 years provides adequate experience. The gap matters more when diagnosing why a component failed, evaluating whether your entire system needs replacement, or handling complications during installation. Done Right's veteran status becomes valuable when the initial diagnosis reveals deeper problems requiring judgment calls.
Customer feedback suggests both avoid unnecessary upselling, but pricing depends on your specific project. Arc's reviews mention competitive quotes compared to larger companies, while Done Right's longevity suggests established supplier relationships that could reduce material costs. Get detailed written estimates from both and compare warranty terms, not just bottom-line price.
Done Right receives feedback about fast scheduling and quick response times, so they handle emergencies competently. Arc appears to specifically market same-day availability as a differentiator, which may mean slightly faster response during peak seasons. If your AC fails on a 105-degree day, ask both about current availability rather than assuming based on marketing emphasis.
Three years is enough time to build solid skills for common residential HVAC work, and Arc's consistent positive feedback shows they execute well. The concern isn't capability for routine work, but rather depth of experience for complicated scenarios. If your project is complex or your system is old with potential hidden issues, Done Right's 16 years provides more reassurance.
Looking for the Best?
See our ranked list of top hvac contractors in Placer.
Other Placer HVAC Contractors Comparisons
Arc Heating And Air Conditioning
★ 5.0
Home Worx Heating And Cooling
★ 5.0
Arc Heating And Air Conditioning
★ 5.0
Forster Heating
★ 4.9
Aloha Heating And Cooling
★ 5.0
Arc Heating And Air Conditioning
★ 5.0
Done Right Heating And Air
★ 4.9
Home Worx Heating And Cooling
★ 5.0
How We Compare Contractors
License Verification
All license data is sourced from official California CSLB records and verified regularly.
Review Analysis
Customer reviews are aggregated from Google and analyzed to identify patterns in service quality.
Detailed Comparison
We analyze credentials, insurance, experience, and feedback to highlight meaningful differences.
Not all licensed contractors are created equal. While a valid license is the baseline requirement in California, contractors can vary significantly in experience, insurance coverage, and customer satisfaction.
- Experience matters: A contractor with 15+ years of experience has likely encountered and solved problems that newer contractors haven't faced yet.
- Workers' compensation protects you: If a contractor without workers' comp insurance has an employee injured on your property, you could be held liable.
- Reviews reveal patterns: Individual reviews can be misleading, but patterns across many reviews often reveal a contractor's true strengths and weaknesses.
- Bond amounts vary: A contractor's bond provides financial protection if they fail to complete work as agreed. Higher bonds offer more protection.
Taking time to compare contractors on these factors can save you from costly mistakes and help ensure your project is completed by a qualified professional.
Data Sources: License information from California CSLB. Ratings and reviews from Google. Last verified March 12, 2026.
This comparison is based on publicly available information. We recommend getting multiple quotes and verifying all credentials directly before hiring.
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