Compare Local Pros
Got Watts? vs Synergy 768
Contra Costa General Contractors Comparison · Updated March 2026
Two similarly qualified contractors with identical credentials but different customer experience patterns around communication and administrative follow-through.
| Got Watts? | Synergy 768 | |
|---|---|---|
| Rating | ★ 4.9 | ★ 4.3 |
| Years Licensed | 12 years | 12 years |
| License # | 985920 | 994847 |
| Workers' Comp | ✓ Yes | ✓ Yes |
| Bond Amount | $25,000 | $25,000 |
| Location | Pleasant Hill, CA | Brentwood, CA |
| Website | www.gotwatts.com | synergy768.com |
Key Differences
What Customers Say
Got Watts?
Got Watts customers consistently praise transparent communication, detailed proposals, regular project updates, and professional installation work with no recurring concerns.
Synergy 768
Synergy 768 customers highlight on-schedule delivery and owner involvement but specifically flag concerns about administrative follow-through on rebate paperwork and communication responsiveness.
Key Takeaway: Got Watts shows reliable communication throughout the project lifecycle while Synergy 768 has a pattern of administrative gaps that require customers to follow up on paperwork and responses.
Customer Reviews
Got Watts?
Got watts is incredible. Dont hesitate. Eric is so professional and experienced. They are meticulous about safety and quality and were on time had all the parts and even dealt with permits!!! They com...
Got Watts continues to do amazing work for us. They're prompt, attentive, and do high quality work. We originally had them install a large solar array and a couple of batteries for us. We recently had...
I reached out to GotWatts about adding solar panels to my home. They gave me several solid options and clearly explained efficiency, ROI, and cost. Their transparency was refreshing, and their pricing...
Synergy 768
Synergy 768 executed a very nice design for an expansion of our existing solar/battery system. Other companies had expressed doubt that the system could be expanded. After the plans were approved, the...
Ed Cotas and the Synergy 768 team performed professionally and punctually in installing the solar panel system at our home. They have been ready and available to answer any questions we have had. I w...
Synergy did a great job with a complicated ground mount solar system for me. They took care of everything including permits, PG&E, batteries and training !
Consider Got Watts? if...
- ✓ You want regular updates throughout your project without having to chase down information, as Got Watts customers consistently mention proactive communication during planning, permitting, and installation phases.
- ✓ You value a non-pressured sales process with multiple system design options presented transparently, allowing you to make decisions without feeling rushed.
- ✓ Administrative details matter to you, including timely completion of rebate paperwork and documentation, where Got Watts shows no pattern of customer concerns.
- ✓ You prefer a service model built around detailed proposals and clear pricing from the outset, minimizing surprises during the project.
Consider Synergy 768 if...
- ✓ You specifically want high owner involvement in project consultations and oversight, as Ed Cotas is directly engaged in explaining technical details and timelines.
- ✓ You're comfortable taking the lead on following up about administrative items like rebate submissions rather than expecting the contractor to drive these processes.
- ✓ On-schedule and within-budget completion is your top priority, where Synergy 768 has a strong track record for meeting timelines and budgets.
- ✓ You're less concerned about communication frequency during the project as long as the technical work gets completed properly.
Questions to Ask Before Hiring
- → Ask Synergy 768 specifically about their process for handling rebate paperwork and who will be your point of contact for administrative questions after installation is complete.
- → Ask both companies for references from projects completed in the past six months and follow up specifically about communication frequency and responsiveness.
- → Ask about project timeline expectations and how each company handles updates if permitting or utility coordination causes delays.
- → Ask Synergy 768 what changes they've made to address customer concerns about communication responsiveness mentioned in feedback.
The Bottom Line
Got Watts is the stronger choice for most homeowners due to consistent patterns of proactive communication, administrative reliability, and transparent pricing throughout the project lifecycle. While both contractors have identical qualifications and technical capabilities, Got Watts shows no customer concerns about follow-through on paperwork or communication responsiveness—issues that specifically appear in Synergy 768 feedback. If you want regular updates without chasing information and confidence that rebate paperwork will be handled properly, Got Watts delivers that experience more reliably. Consider Synergy 768 only if you specifically value the high owner involvement and are comfortable driving administrative follow-up yourself.
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Frequently Asked Questions
Credentials are just the baseline for safe, legal work. The execution differences matter significantly for your daily experience over the weeks your project takes. Got Watts shows consistent patterns of proactive communication and administrative reliability, while Synergy 768 has specific customer concerns about follow-through on paperwork and responsiveness. If your solar rebate application sits incomplete for months, identical licensing doesn't help you.
Got Watts receives specific praise for transparent pricing and detailed proposals that let customers compare options clearly. Synergy 768 customers mention staying within budget but don't emphasize the upfront pricing transparency as consistently. Both appear competitively priced for the market, but Got Watts may give you clearer information to make pricing comparisons during the proposal phase.
The communication concerns appear situational rather than universal, and customers emphasize that Synergy 768 completes technical work on schedule and within budget. Some homeowners prioritize outcome over process and are willing to handle administrative follow-up themselves. The owner involvement also builds relationships that lead to repeat work despite occasional communication gaps.
Both companies serve the broader Contra Costa County area, so location shouldn't significantly impact response times or service availability for most projects. Choose based on communication patterns and service approach rather than office location. Either company can effectively serve your address if you're in their coverage area.
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How We Compare Contractors
License Verification
All license data is sourced from official California CSLB records and verified regularly.
Review Analysis
Customer reviews are aggregated from Google and analyzed to identify patterns in service quality.
Detailed Comparison
We analyze credentials, insurance, experience, and feedback to highlight meaningful differences.
Not all licensed contractors are created equal. While a valid license is the baseline requirement in California, contractors can vary significantly in experience, insurance coverage, and customer satisfaction.
- Experience matters: A contractor with 15+ years of experience has likely encountered and solved problems that newer contractors haven't faced yet.
- Workers' compensation protects you: If a contractor without workers' comp insurance has an employee injured on your property, you could be held liable.
- Reviews reveal patterns: Individual reviews can be misleading, but patterns across many reviews often reveal a contractor's true strengths and weaknesses.
- Bond amounts vary: A contractor's bond provides financial protection if they fail to complete work as agreed. Higher bonds offer more protection.
Taking time to compare contractors on these factors can save you from costly mistakes and help ensure your project is completed by a qualified professional.
Data Sources: License information from California CSLB. Ratings and reviews from Google. Last verified March 13, 2026.
This comparison is based on publicly available information. We recommend getting multiple quotes and verifying all credentials directly before hiring.
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