Compare Local Pros
Moore Home Services vs Zero Energy Associates
Sonoma Electrical Contractors Comparison · Updated March 2026
Zero Energy Associates brings 23 years of licensed experience versus Moore Home Services' 7 years, with Zero specializing in energy-efficient systems and solar while Moore offers broader home services.
| Moore Home Services | Zero Energy Associates | |
|---|---|---|
| Rating | ★ 4.6 | ★ 5.0 |
| Years Licensed | 7 years | 23 years |
| License # | 1051850 | 820063 |
| Workers' Comp | ✓ Yes | ✓ Yes |
| Bond Amount | $25,000 | $25,000 |
| Location | Santa Rosa, CA | Sebastopol, CA |
| Website | — | zeroea.com |
Key Differences
What Customers Say
Moore Home Services
Moore Home Services customers consistently praise responsive emergency service, same-day availability, and professional technicians who explain problems clearly while protecting work areas.
Zero Energy Associates
Zero Energy Associates customers emphasize thorough consultation processes, long-term system performance over multiple years, and the company standing behind installations with prompt issue resolution.
Key Takeaway: Moore earns feedback for speed and responsiveness on service calls, while Zero receives recognition for consultation depth and systems functioning efficiently for six-plus years after installation.
Customer Reviews
Moore Home Services
Moore Home Services, my experience was great the office personnel was so very helpful, polite and did notify me of any changes or update, the field technician's Edwardo and Daryl are very helpful a...
I've Use McDonald Plumbing Heating & Air (MDPHA) for years. Five years ago I replaced my a/c with a Trane model recommended by MDPHA. I also purchased the recommended extended warranty. This past Th...
Excellent Service - master Douglass arrived at time and not only fixed a problem with AC compressor unit but explained a lot about "how and why" the ac system works and what was the problem. Recommend...
Zero Energy Associates
Zero Energy was professional and did a great job installing my new heat pump heater. I strongly recommend them!
I've been using Zero Energy Associates for HVAC and solar on most of my construction projects for the last 7 years. Daniel Smith and his crew have always stood behind their work 100%. When asked, I al...
We had a wonderful experience with Zero Energy and based on this experience would choose to use them again There were a few glitches that were communicated clearly and then taken care of. The finished...
Consider Moore Home Services if...
- ✓ You need a contractor who can handle both HVAC and plumbing issues, avoiding the hassle of coordinating multiple companies for related home system problems
- ✓ Your situation requires emergency or same-day service, as Moore Home Services specifically emphasizes quick response times for urgent repair needs
- ✓ You're dealing with a straightforward repair or standard equipment replacement rather than a complex energy-efficiency upgrade or solar integration project
- ✓ You prefer working with a local Santa Rosa-based company for routine maintenance and service calls across multiple home systems
Consider Zero Energy Associates if...
- ✓ You're planning a heat pump installation, solar panel system, or battery storage addition where Zero Energy Associates' 23 years of experience provides meaningful advantage in system design and long-term performance
- ✓ You're converting from gas to electric systems or need HERS rating compliance, which requires specialized expertise in energy-efficient installations
- ✓ You value thorough consultation and high owner involvement throughout the project, particularly for investments in the $15,000-$50,000 range
- ✓ Long-term system performance matters more than quick turnaround, as customer feedback shows Zero's installations functioning efficiently for six-plus years with minimal issues
Questions to Ask Before Hiring
- → For Moore: What experience does your team have with energy-efficient equipment like heat pumps if that's part of your consideration, given your broader multi-trade focus?
- → For Zero: What is your typical response time for service calls and emergency repairs compared to new installations, since your specialty is complex system installations?
- → For both: Can you provide references from projects completed in the past year that match the scope and complexity of my specific needs?
- → For Zero: Given your focus on solar and energy systems, do you handle routine HVAC maintenance or primarily focus on new installations and major replacements?
The Bottom Line
Choose Zero Energy Associates if you're planning a heat pump installation, solar system, battery storage, or gas-to-electric conversion where their 23 years of specialized experience and focus on long-term system performance justify the investment. Their high owner involvement and customer reports of equipment functioning properly for six-plus years make them the stronger choice for complex energy-efficiency projects. Choose Moore Home Services if you need a responsive contractor for emergency repairs, routine maintenance, or standard HVAC replacements, especially when you also need plumbing services handled by the same company. For straightforward repair and replacement work, Moore's 7 years of experience is adequate and their same-day availability serves urgent needs better.
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Frequently Asked Questions
For a straightforward AC replacement with standard equipment, 7 years is adequate experience to handle the installation properly. The experience gap becomes significant for complex projects like heat pump sizing, solar integration, or whole-house energy assessments where Zero's two decades of navigating equipment changes and building codes provides real advantage. If you're replacing like-for-like equipment, Moore's experience level is sufficient.
Moore does list heating work in their service range, but their customer feedback emphasizes traditional HVAC repairs and plumbing rather than heat pump conversions. Zero Energy Associates specifically focuses on heat pump installations with customers reporting long-term performance success. For a heat pump project, especially gas-to-electric conversions, Zero's specialization and veteran experience level provide stronger credentials for this specific application.
Moore Home Services explicitly offers same-day and emergency service availability, with customer feedback highlighting quick response times for urgent situations. Zero Energy Associates focuses on installations and planned projects with high owner involvement, suggesting they're structured for thorough consultations rather than rapid emergency response. If you need emergency repair service, Moore's business model aligns better with that need.
Both companies serve Sonoma County broadly, so location shouldn't be the deciding factor. Santa Rosa and Sebastopol are only about 15 miles apart, and both contractors work throughout the region. Focus instead on service specialization and project type: Moore for multi-trade service calls and emergency response, Zero for energy-efficient system installations and solar projects requiring specialized expertise.
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How We Compare Contractors
License Verification
All license data is sourced from official California CSLB records and verified regularly.
Review Analysis
Customer reviews are aggregated from Google and analyzed to identify patterns in service quality.
Detailed Comparison
We analyze credentials, insurance, experience, and feedback to highlight meaningful differences.
Not all licensed contractors are created equal. While a valid license is the baseline requirement in California, contractors can vary significantly in experience, insurance coverage, and customer satisfaction.
- Experience matters: A contractor with 15+ years of experience has likely encountered and solved problems that newer contractors haven't faced yet.
- Workers' compensation protects you: If a contractor without workers' comp insurance has an employee injured on your property, you could be held liable.
- Reviews reveal patterns: Individual reviews can be misleading, but patterns across many reviews often reveal a contractor's true strengths and weaknesses.
- Bond amounts vary: A contractor's bond provides financial protection if they fail to complete work as agreed. Higher bonds offer more protection.
Taking time to compare contractors on these factors can save you from costly mistakes and help ensure your project is completed by a qualified professional.
Data Sources: License information from California CSLB. Ratings and reviews from Google. Last verified March 09, 2026.
This comparison is based on publicly available information. We recommend getting multiple quotes and verifying all credentials directly before hiring.
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