Compare Local Pros
★
4.2
28
Years Licensed
#743630
License
$25,000
Bond Amount
✓ Yes
Insured
Active
Status
About The Floor Store
The Floor Store operates as a veteran contractor in California with 28 years of licensed experience serving Richmond and the broader Contra Costa County area. The company maintains active licensing status and carries workers compensation insurance for employee protection. Bonded at $25,000, this provides financial protection if work is not completed as agreed.
With nearly three decades in the flooring industry, The Floor Store has developed extensive expertise across residential and commercial flooring installations. The company operates multiple showroom locations including facilities in Sunnyvale and Santa Rosa, offering customers direct access to product selection and consultation services. Their service model emphasizes in-person consultations, detailed project planning, and professional installation teams.
The company handles a comprehensive range of flooring materials including hardwood, engineered wood, bamboo, luxury vinyl plank, carpet, and tile. Their business approach combines retail showroom operations with professional installation services, providing end-to-end project management from initial selection through final installation. The extended licensing history reflects sustained operations and accumulated technical knowledge across diverse flooring applications and customer requirements.
With nearly three decades in the flooring industry, The Floor Store has developed extensive expertise across residential and commercial flooring installations. The company operates multiple showroom locations including facilities in Sunnyvale and Santa Rosa, offering customers direct access to product selection and consultation services. Their service model emphasizes in-person consultations, detailed project planning, and professional installation teams.
The company handles a comprehensive range of flooring materials including hardwood, engineered wood, bamboo, luxury vinyl plank, carpet, and tile. Their business approach combines retail showroom operations with professional installation services, providing end-to-end project management from initial selection through final installation. The extended licensing history reflects sustained operations and accumulated technical knowledge across diverse flooring applications and customer requirements.
What Customers Say
Customers consistently highlight exceptional service throughout the entire purchasing and installation process. People frequently mention the helpfulness and knowledge of sales staff who guide them through product selection, often bringing samples home for consideration. The personalized attention customers receive is emphasized repeatedly, with sales representatives staying involved from initial consultation through final installation.
Many customers note the professional quality of installation work, describing installers as punctual, efficient, and thorough in their cleanup. Several people mention quick turnaround times and flexible scheduling that accommodated urgent needs. The showrooms receive praise for their extensive product selection and well-organized displays. Customers working on complete home remodels and smaller repair projects alike report smooth experiences. Competitive pricing combined with quality products and responsive communication emerges as a common theme throughout customer feedback.
Common themes in reviews:
knowledgeable sales staff
helpful product guidance
professional installers
responsive communication
competitive pricing
Types of Work
Based on customer reviews, The Floor Store has experience with:
hardwood flooring
engineered hardwood
bamboo flooring
luxury vinyl plank
carpet installation
tile flooring
full home remodels
kitchen flooring
bathroom flooring
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