★
5.0
7
Years Licensed
#1050554
License
$25,000
Bond Amount
✓ Yes
Insured
Active
Status
About Pure Plumbing Solutions
Pure Plumbing Solutions operates as a licensed plumbing contractor serving Gilroy and the surrounding Santa Clara County area. With seven years of active licensing, the company has developed an experienced presence in the local plumbing industry. The business maintains workers compensation insurance and carries a $25,000 bond, providing financial protection if contracted work is not completed as agreed.
The company offers a range of residential plumbing services including emergency repairs, routine maintenance, fixture installations, and more complex projects such as water heater replacements, re-piping, and sewer line work. Pure Plumbing Solutions has established service protocols that include upfront pricing, scheduled appointments, and post-service follow-up communication.
The company serves homeowners throughout the Gilroy and Morgan Hill areas, with a service model that emphasizes same-day and emergency response capabilities. Their business structure includes office staff for scheduling coordination and multiple field technicians who handle various types of plumbing work. Pure Plumbing Solutions has built a client base that includes both residential homeowners and property managers with rental units in the area.
The company offers a range of residential plumbing services including emergency repairs, routine maintenance, fixture installations, and more complex projects such as water heater replacements, re-piping, and sewer line work. Pure Plumbing Solutions has established service protocols that include upfront pricing, scheduled appointments, and post-service follow-up communication.
The company serves homeowners throughout the Gilroy and Morgan Hill areas, with a service model that emphasizes same-day and emergency response capabilities. Their business structure includes office staff for scheduling coordination and multiple field technicians who handle various types of plumbing work. Pure Plumbing Solutions has built a client base that includes both residential homeowners and property managers with rental units in the area.
What Customers Say
Pure Plumbing Solutions receives consistent feedback regarding their communication practices and scheduling efficiency. Customers report that the office staff provides clear appointment coordination, often with advance notifications including photos of arriving technicians. The technical staff receives recognition for explaining problems thoroughly, discussing available options, and setting clear expectations before beginning work. People mention the company's responsiveness to urgent situations, with many noting same-day or next-day service availability. Reviews frequently reference completed projects such as water heater installations, drain clearing, fixture replacements, re-piping work, and various repairs. Customers comment on the technicians' approach to explaining both the identified problems and the solutions in detail. The company's practice of conducting follow-up communication after service completion is noted by multiple customers.
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