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★
4.7
9
Years Licensed
#1026573
License
$25,000
Bond Amount
✓ Yes
Insured
Active
Status
About Gray Plumbing
Gray Plumbing is an experienced plumbing contractor serving Fairfield and the surrounding Solano County area. With nine years of licensed operation in California, the company has developed a solid track record in residential and commercial plumbing services. The business maintains active licensing and full insurance coverage, including workers compensation insurance, which protects homeowners from liability for on-site injuries.
The company is bonded at $25,000, providing financial protection if work is not completed as agreed. Gray Plumbing operates as a family and veteran-owned business, offering a range of plumbing services from routine repairs and maintenance to more complex installations and remodels. Their service model includes scheduling flexibility, with customers often able to secure same-day or next-day appointments.
The business employs multiple technicians to handle service calls throughout the coverage area. Gray Plumbing provides detailed communication through text and email systems that include technician photos and arrival time updates. The company offers maintenance programs and has experience working with both residential homeowners and commercial clients, including construction field offices.
The company is bonded at $25,000, providing financial protection if work is not completed as agreed. Gray Plumbing operates as a family and veteran-owned business, offering a range of plumbing services from routine repairs and maintenance to more complex installations and remodels. Their service model includes scheduling flexibility, with customers often able to secure same-day or next-day appointments.
The business employs multiple technicians to handle service calls throughout the coverage area. Gray Plumbing provides detailed communication through text and email systems that include technician photos and arrival time updates. The company offers maintenance programs and has experience working with both residential homeowners and commercial clients, including construction field offices.
What Customers Say
Gray Plumbing receives consistent feedback about their responsive scheduling, with many customers noting same-day service availability and advance communication about technician arrival times. Customers appreciate the detailed explanations provided during service calls, with technicians taking time to walk through problems, show photos of issues, and discuss available options before proceeding with work. The company's practice of sending technician photos and biographical information before arrival is frequently mentioned as a positive touch.
People comment on the professionalism and courtesy of the service team across various types of jobs, from simple faucet replacements and toilet repairs to more extensive work like water heater installations, drain line repairs, and gas line rerouting. The thoroughness of inspections and willingness to answer questions without pressure are recurring points in customer feedback. Several customers mention technicians identifying and explaining issues clearly, helping them understand both immediate repairs and potential future maintenance needs.
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